Sommelier & Wine Club Assistant

6 days ago

Drouin VIC, Australia ACME RESTAURANTS PTY LTD Full time $45,000 - $60,000 per year

Sommelier & Wine Club Sales AssistantLocation: Brandy Creek Estate Vineyard & Restaurant (Drouin East, VIC) Reports to: Venue ManagerType: Full-time (evenings/weekends required)Role purposeWork in an exceptional on-premise wine experience that maximises in-house and takeaway wine sales and grows the Brandy Creek Wine Club. You'll be the face of wine for our guests—hosting tastings at tables and the bar, educating diners, curating pairings, and converting great conversations into in-house sales, takeaway wine sales and memberships.Key responsibilitiesGuest experience & tastingsProactively engage diners; run approachable, high-energy mini-tastings and table-side recommendations with a view to maximise the inhouse wine saleHost scheduled tastings/masterclasses (public & private), including event set-up, notes, and follow-up.Curate by-the-glass and pairing suggestions that elevate the menu and drive attach rate.Sales & revenueOwn wine sales outcomes (in-house consumption and takeaway).Convert tastings to takeaway wine purchases; manage POS add-ons (bottle-to-go, mixed packs, gift options).Maintain compelling tasting notes, shelf talkers, and "what to try tonight" features.Wine Club growth & retentionOwn the Wine Club end-to-end: sign-ups, onboarding, quarterly packs, exclusive offers, and events.Represent the club floor-side—explain benefits, overcome objections, and close off the salePeriodically check in with wine club members with an e mail or a phone callConduct Wine ToursSign up & Conduct insightful wine tours to the restaurant guests.Maximise the wine sale through use of appropriate sale techniquesBuild a funnel for future business of wine tours via promoting this aspect of the business.Help the restaurant FOH staff when and if it gets busy, and attend to guest concerns.Success measures (KPIs)In-house attach rate: % of tables purchasing estate wine.Bottle revenue per cover and takeaway conversion from tastings.Wine Club growth: net new sign-ups per week/month; churn < target.Event ROI: conversion from event attendees to purchases/club.Stock accuracy and compliance audit results.Qualifications & experienceWSET Level 3 (minimum); WSET Diploma highly regarded.Proven on-premise wine sales or sommelier experience; confident running tastings and closing sales.Strong storytelling and guest-education skills; able to translate wine styles into simple, memorable language.Solid cellar/stock management and POS proficiency.Current Victorian RSA and full Australian work rights.Able to lift and move cases (up to ~15 kg) and work peak service hours.Personal attributesWarm, proactive host with a natural sales instinct.Commercially minded: targets motivate you; data guides your next move.Organized finisher: reliable with follow-ups, membership admin, and inventory detail.Team player who uplifts FOH confidence and consistency.What we offerA beautiful vineyard setting, supportive team, and room to shape the wine program.Tasty Spanish tapas food and non-alchoholic beverage while on shiftsAttractive Hourly rateHow to apply:Email your CV and a short note on your favourite food-and-wine pairing—and how you'd sell it table-side—to Include "Sommelier & Wine Club Manager – Brandy Creek" in the subject line.Job Type: ContractContract length: 6 monthsPay: $45.00 per hourExpected hours: 10 – 15 per weekApplication Question(s):Have you completed WSET 3Work Authorisation:Australia (Preferred)Work Location: In person

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