Support Service Coordinator

13 hours ago

Perth, Western Australia HealthIQ Consulting and Supports Full time $60,000 - $90,000 per year

Are you passionate about making a real difference in the lives of people with disabilities?

Do you thrive in a supportive and collaborative team environment?

If you answered yes to these questions, then this role might be perfect for you

As the Service Coordinator at HealthIQ Consulting, you will lead a dedicated team comprising Service Coordinators, Support Workers, and a Rostering Officer. Your role will be to guide and support this team to deliver high-quality, person-centered services to individuals with disabilities.

Key Responsibilities:

  • Oversee and coordinate the delivery of supports and services.
  • Ensure compliance with relevant regulations and standards.
  • Communicate effectively with stakeholders, participants, and staff.
  • Help NDIS participants achieve their goals and lead meaningful, fulfilling lives.

To be successful in this position you will need:

Minimum Certificate IV in Disability or higher qualification relevant to the role and significant experience in a case management and leadership role.

A proven capacity to understand, engage and motivate staff with a demonstrated ability to inspire and enthuse others, and to accept feedback from others.

Demonstrated ability to establish and maintain effective working relationships with peers, customers and contractors.

Commitment to the process of continuous improvement with an ability to think creatively.

Demonstrate accuracy and attention to detail.

Excellent problem solving and organizational skills, and experience in managing change.

Proficient in person centered planning and experience and or knowledge of providing support to people with disability.

A commitment to continuous quality improvement; always seeking more effective and efficient ways to deliver services, taking initiative within role boundaries or bringing ideas to the HealthIQ Consulting team.

High level time management, caseload management and problem-solving skills and the ability to function independently. 

Demonstrated understanding of Work Health and Safety and actively contribute to a safe, supportive and enjoyable work environment.

Well-developed information technology skills.

To apply please submit your resume and a cover letter addressing the selection criteria continued in the position description to

Resumes can also be submitted directly to

For a copy of the position description or to find out more about the role contact Imelda Customer Engagement Coordinator on or Manager on

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