Clinical Operations Administrator

3 days ago

Camberwell, Victoria, Australia CardioScan Full time

CardioScan is a global leader in cardiac diagnostics, providing rapid, accurate heart health insights through cutting-edge technology, innovative software, and expert analysis. With operations across 10 countries and over 800,000 tests reported annually, we're redefining how healthcare professionals access life-saving cardiac data.

About the Role

We're looking for a Clinical Operations Administrator to join our growing Australian clinical team. This part-time role plays a pivotal part in supporting our echocardiography operations, both onsite and remotely. You'll work closely with Sonographers, Cardiologists, clinic staff, and internal teams to keep everything running smoothly behind the scenes - ensuring seamless coordination, efficient scheduling, and outstanding patient and customer support.

As CardioScan continues to expand, this position has strong potential to transition into a full-time opportunity.

Key Responsibilities

Provide essential administrative support – Be the central point of contact for clinical, operational, and customer enquiries, managing bookings, patient scheduling, billing data, and phone support for clinics and patients.

Coordinate scheduling and rostering – Help maintain and optimise staff and patient schedules, ensuring coverage across clinics and quick adjustments when needed.

Optimise workflows – Partner with Echocardiographers and operational staff to streamline processes, delegate routine tasks, and minimise administrative load on clinical teams.

Maintain documentation – Support the development and maintenance of Standard Operating Procedures (SOPs) to ensure consistency and compliance across clinical operations.

Contribute to innovation – Identify and implement improvements that enhance efficiency, accuracy, and the overall quality of service delivery.

About You

You're proactive, organised, and thrive in a fast-paced environment where precision and collaboration matter. You'll bring:

  • Strong administrative and organisational skills – Confident managing multiple tasks, scheduling, and reporting with attention to detail.
  • Clear communication and interpersonal skills – Able to liaise professionally and empathetically with clinicians, staff, and patients.
  • Process and workflow management – Skilled in coordinating rosters, monitoring clinic activity, and identifying areas for improvement.
  • Problem-solving mindset – Quick to spot issues and act with initiative to resolve them.
  • Tech confidence – Comfortable using scheduling tools, EMR systems, and new digital platforms to support operations.
  • Collaborative approach – You work well with cross-functional teams and enjoy being part of a close-knit, high-performing group.
  • Continuous improvement mindset – Open to feedback and always looking for ways to make things run better.
Why work with CardioScan?

  • Be part of a mission-driven business improving lives daily

  • Work with a collaborative, energetic and forward-thinking team

  • Access a generous package + short-term incentive program

  • Join a truly global company that's scaling rapidly-and take your career with it

CardioScan is an equal opportunity employer committed to attracting and retaining diversity in our workforce

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