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Internal New Home Advisor

2 weeks ago

Melbourne, Victoria, Australia Metricon Full time $80,000 - $120,000 per year

Metricon Homes is a leading multi award winning new home builder, committed to recruiting outstanding and professional sales individuals who share our passion for delivering quality, service and award-winning living solutions for Australian families.

Possessing a natural ability to build relationships, you are a customer focused Internal Sales Consultant, who enjoys the confidence to build relationships initially over the phone. There will be travel involved as you will work with our potential customers, operating by appointment from our display centres across the Metro North & West region to show off our products and designs. Enjoy the flexibility of working a split of WFH, Head Office, and Displays by appointment.

Reporting to the Sales Manager, your responsibilities will include:

  • Gather leads through the Customer Engagement Contact Centre or direct through our website
  • Understanding and assessing client needs and providing suitable solutions based on our designs and facades
  • Managing high volume queries, following up leads and achieving high sales targets
  • Providing customers with a first class experience, exceeding customer service expectations, and
  • Developing and maintaining a network of industry partners such as land developers and local community providers.

Metricon will offer you:

  • Fantastic company and team culture where you will Love Where You Work
  • A premium product and service delivered by Australia's #1 builder 9 Years in a Row
  • You Matter Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your wellbeing
  • 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
  • Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.

The successful candidate will have:

  • Must be able to respond to phone/web inquiry quickly and qualify and develop relationships initially over the phone, with the ability to move seamlessly to face to face.
  • Proven experience in building relationships in a remote environment
  • Ability to attentively listen to understand the needs of the lead / client
  • Working knowledge of the building and construction process an advantage
  • The ability to work collaboratively within a unified team
  • Residential sales is preferred but experience within a target driven sales environment is essential
  • A professional and innovative approach to creating new sales opportunities
  • Exceptional industry networking & customer service skills
  • Well-developed organisational and client management capabilities
  • CRM proficiency and skills required
  • Experience working with a range of IT applications and software
  • A GREAT ATTITUDE

This role requires a national police check to be undertaken.

This role can be flexibly located - including a split of WFH, Head Office, and Displays by appointment.