Program Manager

18 hours ago

Sydney, New South Wales, Australia 996ae069-76d0-4224-b299-59edc062502e Full time $120,000 - $180,000 per year

Lab3 is one of the largest Azure engineering practices in the Australasia region with a focus on Cloud & DevOps, Data, IoT & AI, Modern Workplace, Security, and Network services.

We have a long-term contract opportunity for a Program Manager to ensure the successful delivery of multiple projects to one of our enterprise clients.

The Role

  • Lead the planning, coordination, and execution of complex programs, ensuring adherence to deadlines, budgets, quality standards, commercials and program objectives, including acting as a Senior Project Manager for selected components of the program.
  • Take ownership and actively lead the delivery of other critical project components to ensure delivery success and mitigation of risks and issues are managed.
  • Articulate the overall program value proposition, proactively building case studies and success stories that showcase the impact on the client's business.
  • Establish and maintain robust program governance frameworks, guaranteeing compliance with industry regulations, internal policies, and best practices.
  • Manage program resources effectively, including personnel, budget, vendors, and infrastructure, optimising utilisation, and alignment with program goals.
  • Lead the engagement with key stakeholders at all levels, including executive sponsors up to C suite level and senior leadership and other client representatives. This includes running workshops, stand-ups and steering committees and leading client governance alongside the Client Executives from within our business.
  • Collaborate with Client Executives to deliver against strategic client plans and roadmaps.
  • Facilitate clear communication and collaboration with stakeholders to overcome challenges and ensure program/project success.
  • Be responsible for the ultimate Client Satisfaction (CSAT) for all projects within program scope.
  • Serve as a trusted advisor and strong brand ambassador for the company, building trust and advocacy with clients.
  • Ensure projects are delivered within the LAB3 framework and leverage appropriate methodologies (Waterfall, Agile, Scrum, Kanban, DevOps) based on program needs.
  • Foster a culture of continuous learning and development within the program/project team, promoting a high-performance environment.
  • Provide mentorship and guidance to Senior Project Managers and Project Managers, fostering collaboration and knowledge sharing.

The Ideal Candidate

  • You are a Technical Program Manager with a successful track record of delivering technology projects/programs within complex enterprise environments with high levels of process and governance.
  • Vendor/ Consultancy background:
    You understand the challenges of delivering to a client and can be flexible with changing priorities.
  • You're a relationship builder with the ability to influence senior stakeholders.
  • You identify risks and issues before they arise to ensure the smoothest possible customer experience.
  • Experience delivering
    Cloud Infrastructure (Azure)
    , Modernisation, Data and/or Security projects.
  • Ability to translate complex & technical requirements into business outcomes.
  • High competency in using Jira, burn down reports and budget reporting.
  • Must be
    Sydney-based
    and available to be onsite with the client.

If you thrive in a fast-paced, challenging environment whilst working on highly visible, rewarding and complex projects, apply now to register your interest

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