Showroom Administrator

2 weeks ago

Melbourne, Victoria, Australia E&S Trading Full time $60,000 - $80,000 per year

For over 60 years, we've has been helping customers create better living experiences through quality kitchen, bathroom and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded state-wide locations. We are a proud, honest, and respectful employer and we are people first.

We are now excited to be part of the JB Hi-Fi Group which gives us the added strength and support of one of Australia's leading retailer groups.  If you love retail as much we do, we're excited to hear from you.

The Opportunity

As a Showroom Administrator, you'll be the welcoming face of our Preston showroom, supporting customers and the team through a mix of customer service and administration. Every day will bring something different, from greeting customers to managing vital behind-the-scenes processes that keep our showroom running smoothly.

What you'll be doing

  • Greeting and assisting customers in person and over the phone
  • Processing payments, banking, reconciliations, and data entry
  • Coordinating deliveries and providing after-sales support
  • Assisting the team with general showroom administration
  • Helping create a seamless and professional customer experience

What we're looking for

  • Previous experience in customer service or administration (retail, hospitality, travel, contact centre, or sales experience welcomed)
  • Excellent communication skills—both written and verbal
  • Strong organisational skills with the ability to multitask in a busy environment
  • A collaborative team player with a positive, proactive attitude
  • Comfortable with basic computer skills and eager to learn

What we offer

  • Generous staff discounts on premium kitchen, bathroom, and laundry products
  • Access to wellbeing programs and support through our Employee Assistance Program
  • Invitations to supplier events and industry galas
  • 5 weeks annual leave once you reach 5 years of service
  • Comprehensive training and development to set you up for success
  • Opportunities to grow your career—we love to promote from within

At e&s, we're passionate about creating exceptional experiences—for our customers and our people. We're looking for a full-time Showroom Administrator to join our Preston team. If you're a natural people-person who enjoys variety, organisation, and teamwork, this is the role for you.

e&s is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. If you require any accommodation or want to find out more, please don't hesitate to reach out to 

Please note that only shortlisted candidates will be contacted for an interview.

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