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Office Administrator

2 weeks ago

Melbourne, Victoria, Australia Aura & Co Australia Full time $60,000 - $80,000 per year

We're a fast-growing wholesale company in the giftware industry seeking a reliable, organised, and motivated Office Administrator & Sales Support who can also assist with showroom sales. This is a full-time role with variety and responsibility.

We're looking for someone who thrives in a busy environment, is detail-oriented, and enjoys working closely with both customers and the internal team.

Key Responsibilities
  • Manage the day-to-day running of the office
  • Support the sales team with quotes, order entry, and admin tasks
  • Assist customers in the showroom with product information and sales
  • Provide outstanding customer service over the phone, email, and in person
  • Coordinate with the warehouse to ensure smooth order fulfilment
  • Handle accounts receivable, invoicing, and payment follow-ups
  • Maintain organised records and office systems
  • General office admin duties as needed
What We're Looking For
  • Excellent organisation and time management skills
  • Strong attention to detail
  • Confident in face-to-face customer service and showroom sales
  • Able to multitask and work in a fast-paced environment
  • Strong communication skills and a friendly, can-do attitude
  • Experience in admin, sales support, or customer service
  • Comfortable using Microsoft Office (Excel, Outlook, Word)
  • Familiarity with accounting software or CRMs is a plus
  • Mandarin-speaking applicants are strongly preferred due to customer and supplier communication
Why Join Us?
  • Be part of a friendly, growing team in an exciting business
  • Hands-on role with a variety of tasks and responsibilities
  • Supportive team environment
  • On-site parking