Technical Sales Manager

3 days ago

Sydney, New South Wales, Australia Knoxx Foods Full time $60,000 - $95,000 per year

Job Title: Technical Sales Manager & Applications Executive – Food Ingredients

About Knoxx

Knoxx Foods is one of Australia's most trusted suppliers of premium food ingredients for the Ready and Prepared Meal industry. Our mission is to help manufacturers improve efficiency, consistency, and flavour through responsibly sourced products and smart application support.

We're now looking for a technically inclined, hands-on
Sales & Applications Executive
who enjoys working closely with food manufacturers, understanding their production processes, and helping them get the most out of quality ingredients.

Role Purpose

To strengthen our partnerships with ready-meal and food-service manufacturers by providing
practical, field-level support
on product application, yield improvement, and formulation efficiency — while working closely with our
in-house NPD Chef at the Knoxx Innovation Centre
for demonstrations and solution development.

This role is as much about
listening and problem-solving
as it is about selling.

Key Responsibilities

Customer Engagement & Process Understanding

  • Visit manufacturing sites to study cooking and blending processes.
  • Understand customer pain-points and identify areas where Knoxx ingredients can improve consistency, yield, or flavour.
  • Recommend application methods or dosage adjustments that optimise performance and cost-efficiency.

Collaborative Product Demonstration

  • Coordinate with the
    in-house NPD Chef (Chef Sachin)
    to plan and host joint demonstrations at the
    Knoxx Innovation Centre
    .
  • Support the Chef by preparing case examples, field learnings, and customer-specific data to make demos practical and outcome-driven.
  • Document demo learnings and ensure insights are shared with the sales and R&D teams.

Business Development & Growth

  • Identify potential new ready-meal manufacturers, central kitchens, and co-packers.
  • Present Knoxx's ingredient solutions with a focus on functional and commercial value.
  • Maintain active pipelines in CRM and follow up on trials and conversions.

Collaboration & Reporting

  • Work hand-in-hand with Sales, Marketing, R&D, and Operations teams.
  • Provide structured feedback from the market for product improvements and innovation opportunities.
  • Submit concise weekly visit reports and progress updates to the Chief Sales Officer.

Qualifications & Experience

Education

Diploma or Degree in Food Technology, Culinary Science or Hospitality Management.

Experience

4-8 years in B2B Technical Sales, Product applications or Food Manufacturing.

Skills

Strong interpersonal and presentation abilities, good understanding, of cooking and formulation processes, ability to translate technical concepts into practical value for manufacturers.

Tools

Comfortable using CRM systems, Google Workspace, and video based product presentation.

Personality Fit

  • Curious, empathetic, and commercially minded.
  • Enjoys being on the road and in production kitchens alike.
  • Collaborates naturally with chefs and technical teams rather than competing with them.

Why Join Knoxx

  • Be part of a company that values long-term partnerships and transparent relationships.
  • Work closely with leading ready-meal manufacturers and help shape how Australia cooks at scale.
  • Opportunity to grow into a
    Senior Technical Sales Manager
    or
    Applications Lead
    as the segment expands.

Location

Sydney (travel within Australia)

What we offer

  • $75 to 95K + superannuation
  • Growing company with pathways into Sales Management
  • Supportive, hands-on leadership team
  • Company Car (EV or Hybrid)
  • Company Laptop & Mobile phone
  • Breakfast / Lunch (if working in the office)
  • Once a week fitness session with a personal trainer

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