Salesforce Administrator

Every institution values excellence. What matter most is why.

Griffith was created to be a different type of university. You'll find we're about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you'll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Digital Solutions. A team you'll want to be a part of.

When you join Digital Solutions, you'll be part of a team that delivers impact by enhancing digital experiences for the graduates of tomorrow, researchers of today and all those working to make it a brighter future. 

But we know it's not just what you do that matters, it's who you do it with. Our people will tell you – our team sets us apart. We promise a supportive and friendly environment where you'll collaborate to make an impact.

Make it matter. Join Digital Solutions at Griffith.

About the Opportunity

The Salesforce Administrator ensures continued successful operation of technology platforms, minimising any disruptions that can impact client experience. They are accountable for ensuring high availability, resilience and security of platforms as well as business operations / services; incorporating automation to reduce repetition.

They perform operations activities for platforms such as managing availability, capacity, service levels, support, upgrades and patching. Provide support to development and implementation through testing; systems integration, configuration and installation; and post implementation support. They actively contribute to the ongoing continual improvement of Platform Engineering practices, methods and tools.

Key Responsibilities

• Provide expert advice on Salesforce functionality and configuration, ensuring solutions align with business needs.
• Manage system development projects using agile and plan driven methodologies.
• Design, develop, and maintain system components and integrations.
• Support testing processes, creating and executing test scripts, and tracking defects.
• Configure and manage system integrations, environments, and release processes.
• Contribute to system availability, capacity planning, and disaster recovery procedures.

About you

• Proven experience in Salesforce administration and development.
• Strong understanding of system design, testing, and integration.
• Ability to work across teams and communicate with stakeholders effectively.

Candidates must have full unrestricted Australian work rights and may be subject to a National criminal history check.

What we can offer

This is a continuing opportunity based at Brisbane South (Nathan).  As Griffith is a multi-site University you may be required to work across other locations.

HEW 8 Salary - $113, $127, % super. Full package range - $133, $149,670.98.

Why join Griffith?

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts
• Generous leave entitlements including paid parental leave and leave loading
• Support with future learning opportunities through our educational staff assistance scheme
• Opportunities for internal mobility
• Health Safety and Wellbeing initiatives – on campus Gym facilities

At Griffith, we're committed to providing a safe and inclusive environment for all - whoever you are and wherever you're from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith's Modern Slavery Policy.

How to apply

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role, please refer to the qualifications above and the position description.
• Current curriculum vitae/resume including full contact details

For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on [email protected]

Closing date: Thursday 14th August @ 11:59pm. All applications must be submitted online.

Note to recruitment agencies, please no unsolicited messages to be sent to the recruitment or hiring team. Recruitment for this position will be managed internally only.