Community Manager

1 week ago

Melbourne, Victoria, Australia Smarter Communities Full time $90,000 - $120,000 per year

Build Relationships, Drive Results, Enjoy the Journey

  • Build meaningful connections – work closely with clients, colleagues, and communities to create lasting relationships built on trust and collaboration.
  • Drive real outcomes – take ownership of your portfolio and deliver results that make a tangible difference for the people and properties you support.
  • Enjoy the ride – be part of a vibrant, supportive team that celebrates success, embraces challenges, and makes every day at work rewarding and fun.

Your Opportunity to Lead with Impact
Are you an experienced Strata or Body Corporate Manager ready to take your career to the next level? Join Smarter Communities, one of Australia's leading community management companies, where your expertise, professionalism and customer service excellence will be valued and appreciated.

With a customer connect team managing general enquiries, a customer operations team providing specialist support and a national R&M team backing you up, you'll be free to focus on what you do best—building strong client relationships and delivering exceptional service.

What You'll Be Doing
Like the conductor of an orchestra, you will:

  • Manage a diverse portfolio of properties and be the go-to contact for owners, tenants, and contractors
  • Deliver a standout customer experience and foster long-term client relationships
  • Provide interpretations of bylaws and strata legislation to stakeholders
  • Address correspondence from owners, tenants and contractors
  • Collaborate with our Repairs & Maintenance team to coordinate quotes and work orders
  • Prepare and facilitate AGMs, EGMs, and Committee Meetings—agendas, budgets, minutes
  • Manage Client retention (including 1st level complaints, overseeing problems, and providing guidance)
  • Oversee financials and ensure compliance across your portfolio
  • Identify opportunities for continuous improvement and innovation

What You'll Bring

  • A current driver's licence and access to a vehicle
  • Relevant State licensing (if required)
  • Solid knowledge of strata/body corporate legislation and best practices
  • Excellent communication and stakeholder management skills
  • Strong attention to detail and time management
  • A collaborative, empathetic mindset and a passion for helping others grow
  • A proactive, solutions-focused approach and a desire to keep learning

Why You'll Love Working Here

  • Hybrid working model with flexibility
  • Ongoing training and career development
  • Wellbeing perks like birthday leave and the option to purchase extra leave
  • Schedule B commission program
  • A supportive team that wants to see you succeed.

About Smarter Communities
Smarter Communities is one of Australia's largest privately owned community management companies. We manage over $30 billion in property across NSW, QLD, SA, and VIC. Our mission is simple: deliver smart solutions to create better lifestyles for people living and investing in our communities.

What You Need To Do Now
If this role sounds like the right fit for you, click the 'Apply' button now.

Apply Now

  • Communications and Marketing Advisor

    4 weeks ago

    Melbourne, Victoria, Australia Community Housing LTD Full time

    Communications and Marketing AdvisorAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.At...

  • Communications and Marketing Advisor

    1 week ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time $60,000 - $90,000 per year

    About UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.At CHL, our primary goal is to create...

  • Communications and Marketing Advisor

    4 weeks ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Join a purpose driven team where communication creates impactEnjoy flexibility, wellbeing support & "You Leave"Create, connect and coordinate across media & marketing initiativesAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing...

  • Community Manager @ THE CREATIVE C0-OPERATIVE

    3 weeks ago

    Melbourne, Victoria, Australia The Community Collective Pty Ltd Full time

    The Creative Co-Operative is Australia's first startup agency that is 100% owned, led and operated by migrant Women of Colour focused on lifting the economic access barriers faced by WoC. We do this by engaging WoC in paid professional work across design, marketing, and digital projects. This work, in turn, helps fund our community projects to directly...

  • In Home Community Support

    4 weeks ago

    Melbourne, Victoria, Australia Community Health Service Ltd Full time

    In Home Community Support - Domestic CleanerPosted: 14/08/2025Closing Date: 14/09/2025Job Type: CasualLocation: MelbourneJob Category: Home & Community ServicesDomestic AssistantWhitehorse and Manningham locationsCompetitive hourly rate with salary packaging optionsFlexible Casual position – 3 days minimumWho are we?healthAbility, as the name suggests,...

  • Communications and Marketing Advisor 15h Left

    4 weeks ago

    Melbourne, Victoria, Australia Community Housing LTD Full time

    Communications and Marketing AdvisorAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.At...

  • Registered IPHS Community Nurse

    1 week ago

    Melbourne, Victoria, Australia Latrobe Community Health Service Full time $90,000 - $120,000 per year

    Located across the Latrobe Valley, Full-time/Part-time, PermanentJoin a not-for-profit health care provider who is getting back to what mattersJoin a dynamic integrated health team who are passionate about supporting the Latrobe community with their health needsMultiple positions availableAt Latrobe Community Health Service you'll be part of a positive and...

  • Facility Manager

    1 week ago

    Melbourne, Victoria, Australia Mercy Community Full time $90,000 - $120,000 per year

    About the roleMercy Community Aged Care Services are on the search for an experienced Facility Manager in Townsville to lead our residential aged care, aged care management and clinical team. This is a full-time permanent position. It is an exciting time to join our organisation as we embark on a journey with a refreshed strategy and renewed commitment to...

  • Communications Manager

    1 week ago

    Melbourne, Victoria, Australia Australian Venue Co. Full time $80,000 - $120,000 per year

    Shape the voice of Australia's leading pub groupAustralian Venue Co. is looking for a communications Manager to lead our consumer-facing brand, The Pass, and drive group-wide communications across our 200+ venues nationally.This is a unique opportunity to blend strategic communications, PR, and brand management in a role that celebrates Australia's pub...

  • Communications Manager

    3 weeks ago

    Melbourne, Victoria, Australia Influencing Full time

    OverviewAPNIC is the Regional Internet Registry for the Asia Pacific region and we are seeking a Communications Manager who will be responsible for managing the Communications Unit and creating and delivering planned communications campaigns, using a variety of media, to develop newsworthy and compelling content for the Asia Pacific Internet community. Learn...