Head of Accommodation Operations

Head of Accommodation Operations

• Ability to align commercial objectives with a student-centred vision, ensuring operational sustainability
• Demonstrates proactive problem-solving and resilience in high-stakes situations
• Full-time, ongoing role based in Hobart, Launceston or Burnie

About the opportunity

The Head of Accommodation Operations leads the strategic and operational management of the University's student accommodation portfolio, encompassing 2,500 beds across multiple sites and a major PBSA partnership. This role is accountable for service quality, safety, compliance, and financial sustainability, while driving innovation to enhance the student experience and align with the University's Residential Communities Strategy 2025–2030. It requires anticipating sector trends and implementing strategies that balance commercial imperatives with the vision of creating vibrant, uniquely Tasmanian residential communities.

With oversight of multi-million-dollar budgets and significant infrastructure assets, the position demands strong leadership to build high-performing teams and foster a culture of collaboration, accountability, and risk management. Operating at the intersection of university strategy and student life, the role engages with senior stakeholders, government, and industry, representing the University nationally and shaping decisions that impact student success, institutional reputation, and financial performance. This is a high-autonomy role with substantial influence and lasting impact.

What you'll do:

• Provide expert leadership and management in the provision of statewide university accommodation facilities and services.
• Effectively and strategically managing the ongoing planning, delivery, improvement and promotion of accommodation.
• High-level communication, stakeholder engagement, and influencing skills, with the ability to build strategic relationships.
• Proven ability to shape and deliver a student-focused service strategy that is inclusive, responsive, and aligned with institutional goals.

What we're looking for:

• Proven leadership in large-scale, multi-site accommodation or comparable complex service operations, with demonstrated success in strategic planning, financial sustainability, and asset management.
• Extensive experience leading multi-disciplinary teams, driving high performance, organisational change, and continuous improvement while managing significant physical, financial, contractual, and human resources.
• Advanced expertise in contractual governance, negotiation, and dispute resolution, including resolving complex, high-stakes or sensitive matters and representing organisational interests at senior and sector levels.
• High-level communication, stakeholder engagement, and influencing skills, with the ability to build strategic relationships, prepare authoritative reports, and present to diverse audiences.

Salary details

Appointment to this role will be at HEO 10 and will have a total remuneration package of up to $163,282 comprising base salary within the range of $137,494 to $139,557 plus 17% superannuation.

How to Apply

• This vacancy is being advertised internally only in the first instance to current staff.
• In submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience.  You do not need to separately address the success profile.
• For further information about this position, please contact Amanda Castray, Pro Vice-Chancellor, Campus Life,  
• Please visit for our guide to applying and details on the recruitment process.
• Please refer to the attached Position Description Below for full details.

 Position Description - Head of Accommodation Operations -

Applications close Monday, 17 November 2025, 11.55pm

The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.

As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.

To be eligible for this position, you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil