Support Coordinator

18 hours ago


Wagga Wagga New South Wales, Australia Wellways Australia Limited Full time $44,580 - $59,464 per year

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

  • Build a rewarding career with an organisation that truly puts people first
  • SCHADS 4B ($44.58-$47.97 ph) + superannuation + salary packaging benefits
  • Fixed term (till Oct 2026), Full time opportunity based in Deniliquin/Griffith/Wagga Wagga NSW

About the opportunity

We are looking for a caring and community-minded Support Coordinator to join our Aftercare Service, providing non-clinical, practical support to people recovering from a suicidal crisis or attempt, with a strong focus on older people.

In this role, you'll walk alongside participants for up to three months, helping them regain stability, build confidence, and connect with the right health, community, and social supports. You'll also work closely with aged care providers, lifestyle villages, and mental health services to strengthen pathways of support and raise awareness of suicide risk factors in older age.

What you'll do:

  • Provide practical, compassionate support tailored to each individual.
  • Develop and review recovery-focused support and safety plans.
  • Build strong referral pathways for older people into Aftercare and community services.
  • Partner with aged care homes and lifestyle villages to raise awareness and support staff.
  • Ensure all participants feel respected, safe, and supported.

What we're looking for:

  • Strong people skills and the ability to listen with empathy.
  • Experience in community services, aged care, health, or a related field.
  • Confidence working with diverse groups and building partnerships.
  • Organised, reliable, and able to keep accurate records.

This role is ideal for someone with life experience who wants to give back, make a difference, and help create safer, more supportive communities for older people.

To be successful in this role, you will need:

  • Relevant qualifications or commensurate experience in working in the mental health or community services sector, generally a Diploma level qualification
  • Demonstrated experience and or transferable skills/ knowledge in working with older people living with mental health conditions
  • Experience in working with people who have experienced suicidal crisis/behaviours or experience in dealing with severe personal trauma
  • Current valid Driver's License and the ability to undertake some travel and be away from home overnight
  • Appropriate IT skills, including knowledge of, and experience with Microsoft Office Suite.
  • NDIS Worker Orientation Module Certificate (free online course)
  • Satisfactory National Police Records Check
  • NDIS Worker Screening Check
  • Working with Children's Check (Employee/Paid)

What we offer

  • Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
  • Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
  • Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
  • Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
  • Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

Join us, and not only will you find a fulfilling career, but you'll also discover a host of benefits that enrich your personal and professional life. We're not just offering a job; we're inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

Apply now by submitting your up-to-date CV and a cover letter addressing the key criteria of the role.

For a confidential discussion about the role, please contact Angus Drysdale at

Please click here to download a copy of the position description to see further details relating to this role.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways



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