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Venue Manager
2 weeks ago
Opening Mid-October 2025
Be part of something new. Brell House is a contemporary bistro set to launch in St Marys Diggers this October, and we're looking for an experienced Venue Manager to lead the front-of-house team from day one.
About the RoleThe Venue Manager is responsible for the day-to-day leadership and performance of Brell House's FOH operations. Reporting directly to the Operations Manager, this hands-on role requires strong people leadership, proven hospitality expertise, and a genuine passion for creating an outstanding guest experience.
Key responsibilities include:
- Leading, training and inspiring the FOH team to deliver exceptional service.
- Fostering a seamless partnership with our contracted caterers, Great Eats, to deliver premium food and beverage experiences.
- Overseeing guest safety systems and managing incident reporting and resolution.
- Ensuring venue presentation and the guest journey meet Brell House standards.
- Providing proactive reporting to the Operations Manager on venue operations and performance.
- Collaborating with Marketing and Events teams to activate the brand, engage the community and deliver memorable experiences.
- Managing POS systems, stock controls, and limited cash handling.
- Preparing and presenting professional performance reports.
We're seeking a dynamic leader with:
- Minimum 5 years' experience managing FOH operations in a busy hospitality venue.
- Experience opening or relaunching a venue (highly desirable).
- Demonstrated leadership in high-volume food & beverage environments.
- Strong working knowledge of NSW hospitality regulations, WHS and food safety compliance.
- Exceptional communication, organisation and stakeholder management skills.
- Exciting opportunity to launch a brand-new venue.
- Work with a supportive operations team and premium catering partner.
- Play a key role in shaping the Brell House guest experience and brand identity.
Ready to lead the launch?
Apply now and be part of creating something special at Brell House.
