Venue General Manager

2 weeks ago

Sydney, New South Wales, Australia Yo-Chi Frozen Yogurt Full time $80,000 - $120,000 per year

Yo-Chi is growing fast - we're opening a new venue every two weeks in 2025, and we want passionate leaders to grow with us We're looking for a
Venue General Manager
to oversee a venue across the Sydney CBD and lead them to success.

As a Venue General Manager, you'll be the heartbeat of your venues - creating unforgettable guest experiences, leading and inspiring your teams, and driving strong commercial results. You'll thrive in a fast paced environment, love building culture, and bring the good vibes every day.

Why Yo-Chi?

  • Booming brand energy - be part of one of Australia's fastest-growing hospitality groups.
  • Perks you can taste - free Yo-Chi every shift (plus generous off-shift discounts).
  • Balance + flexibility - rotating rosters designed for work-life balance.
  • Culture worth sticking around for - team dinners, activities, and connection at the heart of everything we do.
  • Wellbeing first - access to our Happiness Hub for wellness, learning, and support.
  • Career acceleration - we're not just opening venues, we're developing leaders.

What You'll Be Doing

  • Lead by example - model outstanding guest service and ensure every visit surprises and delights.
  • Coach & inspire - motivate your Venue Leaders and teams to perform at their best.
  • Drive standards - uphold excellence in service, food quality, safety, and presentation across your venues.
  • Financial accountability - manage labour, COGS, and P&L to deliver strong results.
  • Build culture - recruit, develop, and retain top talent, fostering a positive, high-performing team.
  • Community focus - engage with the local area through events and partnerships to build brand presence.

Who We're Looking For You are:

  • An experienced leader in hospitality or retail, ideally with multi-site or high-volume management experience.
  • Confident in managing financial performance (labour, COGS, budgets, P&L).
  • Passionate about people and building strong, connected teams.
  • Highly organised, adaptable, and thrive in fast paced environments.
  • Focused on creating safe, clean, and positive workplaces.
  • Energetic, resilient, and motivated to grow with Yo-Chi.

Ready to bring the good vibes to Sydney? Apply now and join us in spreading the Yo-Chi joy

Check us out on Instagram @iloveyochi, visit our website, or pop into a venue to see the magic for yourself.

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