Front Desk Receptionist for Melbourne City Hotel

3 days ago

Melbourne, Australia Supreme Hospitality Services Full time

Supreme Hospitality is an outsourcing Hospitality company. Supreme Hospitality has been providing outsourced services in Australia to our respected clients and partners over the years with our professional's team. Our clients include some of the most prestigious hotels and accommodation brands.

Supreme Hospitality now has an exciting opportunity for a Front of House Receptionist to join a prestige hotel in Melbourne City.

**The Role**

Involves all aspects of front office reception, including delivering effortless guest experiences, providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, a keen eye for detail, high standards of personal presentation, and a team orientated ethos. Previous front office reception experience in a hospitality, travel or tourism environment would be highly regarded, as would other types of customer facing roles eg retail. The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

**Job Types**: Full-time, Part-time, Casual

**Salary**: $21.00 - $31.00 per hour

Schedule:

- Rotating roster

Work Authorisation:

- Australia (required)

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