GP Medical Receptionist + Marketing Assistant

2 weeks ago

Sydney, New South Wales, Australia East Ryde Doctors Full time $60,000 - $80,000 per year

Medical Receptionist / Marketing Assistant RoleCasual (with the potential to grow into a part-time role)INTRODUCTIONEast Ryde Doctors is seeking a highly capable and reliable team member to join our busy practice. This is a dual-role position that combines front-of-house reception duties with marketing and content coordination. We are looking for someone who is professional, detail-oriented, and enthusiastic about contributing to both patient care and practice growth.KEY RESPONSIBILITIESReception & AdministrationEnsuring the clinic runs like clock work, by not just ticking a task box - but take ownership.Greet patients and visitors with warmth, professionalism, and efficiency.Manage patient bookings, billing, recalls, and appointment enquiries.Maintain confidentiality and uphold high standards of customer service.Assist with daily administration, inbox management, and accurate data entry.Ensure the reception area is organised and reflects a welcoming environment.Marketing & CommunicationsCoordinate and maintain the practice marketing calendar.Assist with the planning, filming, editing, and posting of social media content.Support development of digital and print communications (emails, flyers, website updates).Identify opportunities to promote services and events within the community.Team ContributionFollow systems and processes with accuracy.Demonstrate initiative by anticipating needs, offering solutions, and adding value.Work collaboratively with doctors, nurses, and reception colleagues to ensure smooth daily operations.Display reliability and flexibility, with a willingness to take on new responsibilities as the role evolves.To be considered for this role the following skills and experience are desired:• Experience using a medical software program• Able to provide exceptional customer service experience at all times• Experience within a busy receptionist role would be ideal, although if you're a star in your current role and willing to learn, then you will be considered• Professional presentation and communication skills• Ability to multitask• Eligible to work legally in Australia. • Proficient computer skills including the use of Microsoft word, Excel and Outlook email, plus canva, capcut, instagram etc • Current CPR certificatePlease NotePersonality and attitude matter most, we'll provide training for the right person.Employment is subject to satisfactory checks and referee reports (please have two referees and one written reference ready).Shortlisted candidates will be contacted within 48 hours for a phone interview.Hourly rate will depend on experience and qualifications.Hours are weekdays 8am–6pm and Saturdays 8:30am–12:30pm, with some flexibility needed for occasional overtime or leave cover.HOW TO APPLYMust be via seek > Submit CVIn addition to your application above , please email with a short 30sec video telling us why you're the perfect fit for this role, (incl. your available days / hours) - Attention Jules

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