Customer Service Officer

2 days ago

Brisbane, Queensland, Australia Ultra Labels Full time $45,000 - $60,000 per year

Ultra Labels & Flexpack is the trusted partner of some of Australia's most loved brands. We build relationships with our clients to develop tailored labelling and flexible packaging solutions that support their growth and the success of their business.

As a Customer Service Officer, you will be instrumental in ensuring timely and professional communication between Ultra Labels & Flexpack and our customers. As a member of a small team, you will be collaborative in your approach to work.

More specifically your duties will include the following:

  • Data entry and processing
  • Monitor job progress in line with company and customer expectations
  • Liaise with customers and the sales team
  • Ensure communication between customer service, sales, and customers is maintained professionally, and all matters are addressed in a timely manner

In determining suitability for the role, the following criteria are considered essential:

  • Customer service skills
  • Skilled with the basic MS Office suite
  • Analytical skills and attention to detail
  • Willingness to learn

For your application to be considered, please submit your resume, and a cover letter of no more than two pages addressing the selection criteria.

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