Customer Service and Admin Officer

18 hours ago

Condell Park, New South Wales, Australia Smart Locksmith Pty Ltd Full time $60,000 - $90,000 per year

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Customer Service & Admin Officer

Join Our Growing Team at Smart Locksmith

Are you a proactive and experienced Office Administrator looking for a long-term opportunity where no two days are the same? Do you thrive in fast-paced environments, handle pressure like a pro, and enjoy keeping everything running like clockwork?

At Smart Locksmith, a leading locksmith and security company, we're on the lookout for a Customer Service and Admin Officer who's highly organised, adaptable, and ready to take initiative. If you're someone who loves variety, solving problems on the fly, and being at the heart of a busy operation — we want to hear from you.


What You'll Be Doing
  • Managing daily office operations, scheduling, and technician workflow
  • Handling customer inquiries, bookings, and invoicing
  • Communicating with suppliers, technicians, and clients
  • Managing stock levels and placing supply orders
  • Processing accounts payable/receivable and general admin duties
  • Keeping internal communication running smoothly across teams
  • Responding quickly to changes and adapting schedules on the go

What We're Looking For

We need someone who:

  • Has 5+ years' experience in office administration
  • Thinks clearly under pressure and enjoys working in a fast-paced environment
  • Can multitask effectively and manage competing priorities
  • Shows initiative and problem-solving skills without needing constant direction
  • Can adapt quickly to schedule changes and dynamic workflows
  • Has strong customer service and communication skills
  • Is proficient in Google Workspace and accounting software (MYOB/Xero preferred)
  • Demonstrates advanced proficiency in Google Workspace applications
  • Has intermediate-level experience in accounting software including reporting capabilities
  • Experience with ServiceM8 is a big plus
  • Must hold Australian permanent residency status

Why Join Us?
  • Competitive salary + long-term job security
  • Supportive, friendly team environment
  • Real career growth opportunities in an expanding company
  • Flexible & professional work culture
  • Regular team events & outings
  • Staff discounts and other perks

Ready to Apply?

This is a full-time role with genuine career potential. If you're an experienced admin professional who thrives on variety, responsibility, and working with a great team — we'd love to hear from you

Successful candidates should be available to commence within 1-2 weeks of offer acceptance.

Send your resume to:

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