senior front desk co-ordinator/dental assistant

1 week ago

Melbourne, Victoria, Australia Bupa Dental - Moorabbin Full time $60,000 - $120,000 per year

About us:

We are obviously doing all the right things as we are thriving

& expanding

This First Time Offered Role is perfect for an individual who wishes to have an incredible career and personal satisfaction from Helping People Get Healthier and Happier.

You must have a solid experienced in Dental Industry, with previous experience in management and leadership roles.

Only highly motivated individuals with proven dental background need apply to help us continue build and expand our awesome team and an patient base

· Highly Reputable, busy and long-standing practice with 12 dentists

· Beautiful Practice with Modern facilities

· Wide range of general dental procedures and services offered

· Well above award hourly rate offered to the right and highly experienced person

· Regular pay reviews and generous Bonus structure based on performance

· Incredible employee benefits

· Hard working and large friendly team of amazing people

· Opportunity for career progression

About the role/Responsibilities:

· To assist Practice Manager with highly responsible people-oriented tasks

· Must possess leadership qualities to assist and motivate staff and patients to upkeep our amazing Culture of Excellence

· Exceptional Customer Service for every patient

· Must be able to work independently in a Team environment

· Must be well presented, punctual and highly reliable

· Experience in Patient appointment setting, understanding dental services we offer, billing, receipting and health fund claiming

· Greet and welcome patients with a friendly and professional

way to win their hearts

· Must be able to independently handle patient inquiries, both in person and over the phone, providing accurate information and addressing concerns

· Maintain patient records, ensuring confidentiality and accuracy

· Collaborate with the dental team to ensure a smooth workflow and optimal patient experience

· On occasion, when needed, must be willing and able to assist with sterilisation and reprocessing of equipment

· On occasion, when needed must be willing and able to step in as a DA / Dental Nurse

About you:

· Mature, Reliable and Self-Motivated Individual with a strong work ethic able to work and grow in a large team environment

· Experience in Leadership roles, Dental Management roles and Business roles

· Individual who enjoys learning new skills and loves to grow both professionally and personally

· Are you looking for a strong career progression in the dental industry?

· Are you able to work closely and collaboratively with our business team?

· Exceptional customer service experience

· Excellent command of spoken and written English

· A minimum of 6 months experience in the dental industry (Certificate III highly regarded but not essential)

· Strong organizational and multitasking abilities

· High attention to detail and accuracy

· Must be a willing and experienced team player and work collaboratively with the dental staff

· Professionalism and the ability to maintain a calm and friendly demeanor in a fast-paced environment

· Must be able to assist and collaborate closely with our Practice Manager in a business settling

· Excellent communication skills and exceptional phone manners

· Well versed in all dental procedures to support our dentists

· Experience using HICAPS and other general dental reception duties

· Be willing and able to train Junior staff members in reception duties

If this rare and exciting opportunity sounds like just what you are looking for, we would love to hear from you. Be prepared for a highly satisfactory and rewarding journey ahead Please email your cover letter and CV to

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