Senior Dental Receptionist

4 days ago

Melbourne, Victoria, Australia Care Family Dental Full time $70,000 - $120,000 per year

Are you an experienced dental receptionist ready to take the next step in your career?

Do you enjoy leading by example and ensuring smooth, patient-focused front desk operations?

Would you love to join a supportive, family-focused practice where your skills and leadership make a real difference?

If this sounds like you, we'd love to meet you


About Us

We are a well-established dental group with 5 modern practices across Melbourne, including our Moonee Ponds Family Dentistry clinic. Our group is dedicated to providing gentle, high-quality dental care in welcoming, patient-focused environments.

At Moonee Ponds Family Dentistry, our services include:

  • General & Children's Dentistry
  • Preventive & Oral Health Therapy
  • Cosmetic Dentistry
  • Invisalign & Orthodontics
  • Dental Implants & Restorative Treatments
  • Wisdom Teeth & Surgical Extractions

Our mission is to provide compassionate, professional dental care that improves the health and confidence of every patient who visits us.


The Role

We are seeking a Senior Dental Receptionist to lead our front desk team and ensure patients enjoy a seamless and positive experience.

This role is suited to someone with excellent communication, organisational, and leadership skills, who can confidently manage a busy reception while supporting our clinical team.

Key responsibilities include:

  • Leading and supporting the reception team.
  • Managing appointment scheduling, patient enquiries, and recall systems.
  • Handling billing, HICAPS, and health fund claims.
  • Maintaining smooth daily operations and liaising with the dental team.
  • Providing outstanding customer service in line with our clinic values.

What We're Looking For
  • Previous experience as a Dental Receptionist (minimum 2–3 years preferred).
  • Strong knowledge of dental terminology, procedures, and software.
  • Proven ability to manage a busy front desk with professionalism and warmth.
  • Leadership skills with the ability to support and guide a team.
  • Excellent verbal and written communication skills.
  • Competence in Microsoft Office (Word, Excel) and dental software systems.

About You

You are organised, reliable, and proactive, with a professional presentation and a genuine passion for patient care. You thrive in a fast-paced environment, can adapt to changing needs, and enjoy mentoring others while maintaining a smooth workflow.


Why Join Us?
  • Leadership opportunity within a 5-practice organisation.
  • Supportive, friendly, and team-oriented environment.
  • Ongoing training and career development.
  • Flexible part-time or full-time options available.
  • Be part of a practice that values quality care, trust, and long-term patient relationships.

How to Apply

If you're ready to take on a senior reception role where your contribution truly matters, we'd love to hear from you

Please email your resume and a cover letter outlining your experience and why you are the ideal candidate to

Due to the high number of applications, only shortlisted candidates will be contacted.

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