Frontline Services Officer

Job description

Agency Attorney-General's Department Work unit Director of Public Prosecutions

Job title Frontline Services Officer Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $66,773 - $71,746 Location Darwin

Position number 16462 RTF Closing 17/09/2025

Contact officer Jacqui Walker, Information Manager on or

About the agency |

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

As part of a team, provide high quality professional secretarial and administrative support services to the Director of Public

Prosecution (DPP) staff, clients, stakeholders and the general public.

Key duties and responsibilities

1. Provide an efficient front line service including courier services to a broad range of DPP staff and clients, including legal

practitioners, police officers and the general public both in person and via electronic communication technologies

ensuring advice and assistance is timely and accurate.

1. Build and maintain strong and productive relationships with a range of stakeholders, external agencies, and outside

organisations, to assist in the smooth day to day operations of the divisions' activities and represents the office in a

professional manner.

1. Promote and maintain the registry area with a professional client focus providing a service to all visitors.

2. Register and maintain a range of incoming and outgoing electronic documents including prosecutions files for

distribution using electronic records management systems.

5. Attend hearings in the Local and Supreme Courts updating electronic files with accurate endorsements detailing the

record of proceedings.

Selection criteria

Essential

1. Proven ability to provide high quality professional secretarial and administrative support services to a broad range of

clients.

2. Professional and courteous communication skills using initiative and drive with the ability to contribute to, and work as,

part of a professional team.

3. Good organisational skills with a proven ability to determine workload priorities, meet stringent deadlines, display

sound professional ethics such as confidentiality and discretion, and a capacity to work under pressure with minimum

supervision.

1. Demonstrated high level of computer skills with proficiency in a range of relevant computer office software

applications including electronic record management packages and electronic editing software.

1. Demonstrated high level of attention to detail and ability to follow tasks through to completion.
2. An ability to interact effectively with people of diverse cultures.
3. Hold a current NT driver's licence.

Desirable

1. Experience working in a legal environment or similar.

Further information

The successful applicant will be required to undergo a criminal history check including a Fingerprint and Name Check. A

criminal history check will not exclude an applicant from this position unless it is a relevant criminal history.