Allied Health Administration Officer

Job description

Agency Department of Health Work unit Allied Health Administration

Job title Allied Health Administration Officer Designation Administrative Officer 3

Job type Full time Duration Fixed for 12 months

Salary $66,773 - $71,746 Location Darwin

Position number 37657 RTF Closing 15/10/2025

Contact officer Stephen Pennington on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

This position assists to ensure effective operation of the Allied Health departments at Royal Darwin and Palmerston

Hospitals by providing a high level administrative and receptionist service, and programme support.

Key duties and responsibilities

1. Provide high level frontline face to face reception service to patients on a daily basis.

2. Contribute to the effective operation of the Allied Health Administration Office, including maintaining clinic lists, filing,

mailing, emailing, phones, ordering stock and management of medical records.

3. Facilitate the management of patient referrals by processing the receipt of referrals; contacting clients; making

appointments; addressing enquiries; booking of interpreters; booking rooms and equipment; liaising with medical staff

and health clinics to make review appointments.

1. Contribute to the functioning of the Allied Health Departments by working collaboratively with all staff and assisting with

relevant administration tasks as requested.

1. Develop strong communication pathways with referring agents including Royal Darwin Hospital (RDH) outpatients,

private providers and remote communities.

1. Follow defined service quality standards, Workplace Health and Safety (WHS) policies and procedures relating to the

work being undertaken in order to ensure high quality, safe services and workplaces.

1. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.

Selection criteria

Essential

1. Relevant knowledge of Allied Health disciplines including their role and function, or equivalent relevant experience.

2. Demonstrated ability to work independently with minimal supervision, organise and prioritise workload in a busy

reception area with competing demands to ensure tasks are completed within designated time frames.

3. Demonstrated effective interpersonal communication and experience in frontline face to face reception.

4. Awareness of the management of highly confidential information.

5. Demonstrated ability in the use of computer systems including email, Microsoft Word, Excel, Outlook, databases, patient

information systems and procurement systems, or demonstrated ability to quickly acquire.

6. An ability to interact effectively with people from diverse cultures.

Further information

Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance

notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant

criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B

(indirect contact with blood or body substances), check with contact person for requirements.