Receptionist / Customer Service

2 weeks ago

Malvern East, Victoria, Australia HEARING SAVERS Full time $60,000 - $80,000 per year

We want to hear from you

Join one of Australia's leading independent hearing clinics.

ABOUT THE ROLE

Due to business expansion, we're looking for a mature Customer Service Specialist / Receptionist, for our family-run Audiology hearing clinic.

This position is essential at HEARING SAVERS, as the first point of contact with our clients.

The role is:

  • Permanent
  • Full-time, Monday to Friday from 9am - 5pm
  • Malvern/Caulfield/Bentleigh location

WHAT WE CAN OFFER YOU

  • Attractive compensation and benefits
  • Substantial role variety with long-term career prospects
  • Supportive environment
  • Initial & ongoing training
  • Positive work environment with delighted clients who value our service ….don't take our word for it, see hundreds of 5-star reviews
  • High profile locations, with easy access via public transport & free all-day parking

WHAT WE'RE LOOKING FOR

  • Customer service experience - previous experience in audiology / medical / healthcare valued but not essential
  • Warm, friendly and personable manner
  • Computer literacy
  • Ability to multi-task and prioritise, particularly during peak times
  • Willingness to learn
  • Ability to work both independently and as part of team
  • Genuinely interested in helping our clients

WHAT'S IN A TYPICAL DAY?

Enjoy variety and autonomy, with a dedicated team in a fantastic location.

  • Front desk reception, meet & greet clients
  • Inbound and outbound telephone calls, SMS & emails
  • Appointment setting, confirmations
  • Client invoices, payment processing
  • General data entry, document scanning
  • Liaise with suppliers and other external parties
  • Prepare clinic & consultation rooms
  • Hands-on helping clients resolve issues with their hearing aids

A LITTLE BIT ABOUT US

HEARING SAVERS offers leading hearing care at the best prices across Australia. We are fully 
independent
, unlike many other hearing aid providers, which means we always offer our clients the right choice and best value.

We have 4 clinics across 
Melbourne
- Bentleigh, Caulfield, Malvern & Essendon - with dedicated and experienced Audiologists and support team members , passionate about helping people improve the quality of their lives through better hearing.

See more at:

If this sounds like the career for you, we want to hear from you

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