Senior Medical Receptionist

2 weeks ago

Hawthorn East, Victoria, Australia Hawthorn East Medical Centre Full time $60,000 - $90,000 per year

Hawthorn East Medical Centre, a GP owned clinic housed in a charming Edwardian home, nestled in a leafy street with excellent access to public transport and various amenities.

Hawthorn East Medical Centre accommodates a team of enthusiastic medical professionals thriving to provide holistic care to people in our local community. Our doctors and administrative staff will guarantee that they will do everything possible to make sure every patient leaves our clinic fully satisfied and happy.

We work together, as a capable and caring team, to ensure our patients are provided with high quality health care services, delivered in a welcoming, friendly, supportive and inclusive environment.

We are recruiting for a casual medical receptionist to join our team.

Your responsibilities include:

  • Answer phone calls and assisting with patient queries
  • Booking appointments for patients
  • Confirming appointments
  • Check-in patients on arrival for appointments in a courteous and efficient manner
  • Process patient billings
  • Data entry and processing
  • Open/close procedures
  • Handling physical and electronic correspondence
  • To exercise confidentiality in regard to patient care and all aspects of the practice.

Desirable prior experience

  • Previous experience working in a customer facing role.
  • Knowledge of Best Practice essential.
  • Sound computer experience

Desirable Attributes

  • Sound knowledge practice management software, Best Practice
  • Good time management
  • Great customer service
  • Polite phone manner
  • Sound Computer Skill

Please email your CV to with a short cover letter about yourself.

Job Type: Casual

Pay: $30.00 – $45.00 per hour

Experience:

  • Customer service: 1 year (Preferred)
  • Best Practice: 1 year (Required)
  • Medical admin: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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