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Workday System Support

2 weeks ago

Melbourne, Victoria, Australia The University Of Melbourne Full time $90,000 - $120,000 per year

Position Number: JR-003410

Location: Parkville

Role type: Full-time; Continuing

Faculty: Enterprise Technology

Department/School: Business Services

Salary: UOM 7 - (Salary Negotiable), plus 17% Super

  • Optimise cutting-edge HR technology / Enhance university-wide processes / Shape employee experience
  • Apply now to lead Workday HCM innovations and transform HR operations at a world-class university
  • Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne

We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

Your next career opportunity

As the HCM Core Systems Support specialist at the University of Melbourne, you'll play a pivotal role in optimising and maintaining the Workday platform for workforce management. You'll be responsible for configuring, enhancing, and troubleshooting this critical system, ensuring it meets the complex needs of a leading higher education institution. This role offers you the chance to apply your Workday expertise in a dynamic environment, collaborating with HR experts to drive innovation in people management processes across the university.

Your responsibilities will include:

  • System Optimisation: Configure and build processes in Workday to deliver optimal solutions for the University's workforce management needs.
  • Issue Resolution: Investigate, troubleshoot, and resolve integration and production issues promptly, ensuring minimal disruption to HR operations.
  • Process Improvement: Work closely with HR subject matter experts to define requirements for system enhancements and liaise with developers to implement solutions.
  • Stakeholder Support: Educate and train analysts and business stakeholders on system administration and updates, fostering a culture of continuous improvement.

You may be a great fit if:

You are a certified Workday HCM professional with a strong background in HR SAAS systems, possessing excellent problem-solving skills and the ability to translate complex HR requirements into effective technical solutions.

You may also:

  • Hold relevant Workday certifications with hands-on experience in implementing and optimising Workday HR solutions.
  • Demonstrate in-depth knowledge of software development life cycle activities.
  • Have strong analytical skills and experience in writing and executing requirements, design, development, and testing documents.
  • Possess excellent communication skills, with the ability to engage effectively with diverse stakeholders.
  • Show a commitment to continuous learning and staying updated with the latest Workday features and HR technology trends.

For further information please refer to the attached PD.

What we offer you

We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

  • Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
  • Progressive, considerate leave provisions to empower your work-life balance
  • Salary packaging and access to a range of discounted services including Bupa health insurance
  • Health and well-being services including a leading Employee Assistance Program
  • Comprehensive career development and training, plus a 25% discount on UniMelb graduate courses for your immediate family members

For more information check out our benefits page

Your new team - Enterprise Technology

The Enterprise Services domain team, part of Enterprise Technology, is responsible for planning and delivering a wide range of initiatives. These include IT enablement for new campus buildings and facilities, smart campus projects, IT infrastructure upgrades, and integration, identity management, and security solutions. The team also drives application and digital projects across core enterprise functions such as finance, HR, procurement, service management, space management, and other back-office capabilities.

Be Yourself

The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our Indigenous strategy please visit -

Working at the University - what you need to know

This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Join Us and unlock your career potential

Is this the perfect opportunity for you? Apply today Including the following documents:

  • Resume
  • Cover Letter outlining your interest and experience

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to

If you have any questions regarding the recruitment process, please feel free to contact Mick Powar via email at hr-, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Applications close: Tuesday 26th August 11 PM Australian Eastern Standard Time (AEST) / Melbourne time zone.

Position Description: JR ERP Workday People System Workday System Support - HCM