Administration Officer

Administration Officer

• Location: Sunshine (primarily) and other Western Health sites
• Employment Type: Part-Time (28 hours/week), Ongoing
• Salary: Admin Grade 1 + Superannuation + Salary Packaging

About the Role:

The Division of Cancer, Cardiology, and Specialty Medicine is actively seeking a Chemotherapy Administration Officer to support cancer care treatment bookings and associated administration tasks in Cancer Services.

This role will work collaboratively with the nursing staff in the Chemotherapy Day Unit to support patient care and access to cancer care treatment across Sunshine and Sunbury Hospital and Oncology Hospital in the Home. The role will support the Cancer Services team more broadly to ensure patient care is delivered in an efficient and effective manner.

As required this role will support facilitating patient care and organisational requirements that support cancer care treatment bookings. This may include but not be limited to, referral management, appointment scheduling, patient and carer communication, Medicare Benefits Scheme (MBS) billing, management of wait lists and other administrative tasks.

Key Responsibilities:

• Booking treatment and procedure appointments

• Managing bookings to maximise chair utilisation

• Rescheduling/cancelling bookings

• Communication with consumers about appointments and changes to appointment bookings

About You:

• Excellent communication and interpersonal skills, including face to face with consumers
• Highly developed computer skills
• Well-developed administration skills
• Ability to work under pressure and appropriately prioritise workload
• Commitment to patient/customer focused care

Position Description

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients' lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you're passionate about supporting the delivery of Best Care, we'd love to hear from you. Simply click on the "apply" button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 2 December 2025.

Enquiries: For further information about this role, contact Allison Lamb via

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health does not accept unsolicited resumes/applications from recruitment agencies.