Administrative Support Officer

5 days ago


Sunshine West, Victoria, Australia Ambulance Victoria Full time $60,000 - $90,000 per year

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We are seeking an Administrative Support Officer to provide support for our Operational Capability Department.

This is a Part Time (0.9FTE), Fixed Term position Ending 30 June 2026. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a two day per week presence at Sunshine in line with our hybrid working model.

About the role

Reporting to the Commencing Practice Lead, responsibilities of this position include, but not limited to:

  • Provide high level administration support and assistance to the Commencing Practice team, including coordinating information, collating presentations and documentation, and preparing communications and reports as requested
  • Maintain an effective and efficient filing system in consultation with Central Records to ensure all information is centrally recorded in HPRM, stored confidentially and readily accessible
  • Act as the initial point of contact for Commencing Practice by answering calls, answering routine enquiries and processing messages for follow-up/action/referral
  • Assist the Commencing Practice Lead and others as directed, with administrative and secretarial support

About you

To be considered for this position you will possess qualifications (diploma, degree, or industry certification) with subsequent relevant experience, or an equivalent combination of training and relevant experience. Other requirements include:

  • Demonstrated experience and expertise in providing secretarial and administrative support within a large organisation or department.
  • Proven experience in using computerised financial and management information systems, word processing and spread sheeting applications including intermediate to advanced computer skills
  • Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel and the Internet
  • Previous experience with an Oracle database and enterprise level learning management system (desirable)

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified AV2 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021.

The position description can be found on the AV Careers website

How to apply

Your application is an integral part of the selection process and should include:

  • Cover letter outlining your experience and interest in the position
  • Current resume

When submitting your application, you will be prompted to the respond to the following questions:

  • What systems and strategies do you use to manage a busy inbox and ensure timely responses to internal and external stakeholders?
  • How have you managed calendars for multiple team members or leaders? What tools did you use and how did you handle scheduling conflicts?
  • Provide an example of a time you took minutes during a meeting, How did you ensure they were clear, accurate, and distributed promptly?

Applications must be submitted by 11.59pm (AEDT) on Monday 13th October. Applications must be submitted via the AV Careers Centre website to be considered. Emailed applications will not be accepted.

For further information, please refer to 'Applying for a position with Ambulance Victoria'. For any further queries please contact recruitment via or

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at and a member of our Recruitment & Selection team will be in touch.


  • Sales Support Officer

    2 weeks ago


    Sunshine West, Victoria, Australia Michael Page Full time $60,000 - $100,000 per year

    Sales Support Officer will play a crucial role in providing exceptional customer service and administrative support to ensure smooth operations within the business services sector. Based in Sunshine West, this permanent role offers an excellent opportunity to contribute to a supportive and efficient team environment.Client DetailsKnown for its commitment to...


  • Sunshine North, Victoria, Australia Western Health Full time

    Administrative Officer - Nursing & MidwiferyLocation: Sunshine HospitalEmployment Type: Full-Time, PermanentSalary: Admin Grade 2 + Superannuation + Salary PackagingAbout the RoleThe Nursing & Midwifery Administrative Officer provides high-quality administrative support across the Nursing & Midwifery Leadership Team. This pivotal role ensures efficient,...


  • Geelong West, Victoria, Australia QUANTUM CIVIL PTY LTD Full time $60,000 - $80,000 per year

    We are a rapidly growing civil construction business with a strong pipeline of exciting projects. As we continue to expand, we are seeking a motivated Administration and Payroll Officer to join our team and support our finance and administration functions.This role is ideal for someone who is eager to learn, thrives in a fast-paced environment, and wants to...


  • West Melbourne, Victoria, Australia Australian Red Cross Lifeblood Full time $65,000 - $75,000

    Permanent Full-Time hours per week / 76.00 per fortnightSalary range from $65K - $75K per hour + Super + Salary Packaging and moreMelbourne Processing Ctr, VICDiscover life-giving possibilitiesLifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving...


  • Sunshine North, Victoria, Australia Victoria University Full time $76,459 - $88,725 per year

    Victoria University (VU), a leading dual-sector tertiary institution and is seeking a dedicated Administrative and Systems Officer to support and enhance our Educator Passport system — a vital platform that tracks TAFE teachers' qualifications, industry currency, and professional development.About Us:Victoria University TAFE (VU TAFE) delivers vocational...


  • West Footscray, Victoria, Australia Central Cleaning Supplies (Aust) Pty Ltd Full time $60,000 - $80,000 per year

    Job Advertisement: Service Support AdministratorBe the Engine of Our Service DepartmentAre you a logistics wizard with a knack for mechanics and a passion for customer service?We are a leading distributor and retailer of professional cleaning equipment (think floor scrubbers, sweepers, and high-pressure washers), and ourService Departmentis the backbone of...


  • Heidelberg West, Victoria, Australia Able Living Full time $60,000 - $65,000 per year

    Customer Support OfficerHeidelberg West, Melbourne VICFull-Time | $60–65k + superBilingual in Vietnamese and English advantageous.Must be willing to travel between Heidelberg West to Mont Albert branches to cover shifts if required.About UsAble Living has been a trusted provider of assistive technology for over 30 years. From simple daily living aids to...


  • Sunshine North, Victoria, Australia Victoria University Full time $76,459 - $87,825 per year

    Develop strong relations with external professional, industrial and government organisationsCollaborative, innovative and supportive work environmentThe position is located at our Sunshine CampusAbout UsAt Victoria University (VU), our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our...


  • Sunshine North, Victoria, Australia Flick Anticimex Pty Ltd Full time $50,000 - $80,000 per year

    Flick is a strong established iconic Australian brand within the pest control industry. As an industry leader , we employ over 1,500 professional staff and service over 325,000 customer sites annually. We protect over 55,000 commercial sites and 200,000 residential customers from pests every year. We also keep our commercial customer's premises hygienically...

  • Office Manager

    3 days ago


    West Footscray, Victoria, Australia Kogan People Solutions Full time $75,000 - $85,000 per year

    Office Manager – Accounting & Tax Office – West Footscray VICKogan People Solutions, recruiters, are working with a friendly, local accounting and tax office based in West Footscray VIC. This office offers a broad suite of financial services, from individual and business tax returns to bookkeeping, BAS preparation, regulatory compliance for tax, payroll...