Fundraising Manager

Fundraising Manager, Retention and Growth - Health-Based Charity

• Sydney location highly preferred. Also open to Melbourne or Brisbane.
• Full-Time, 9-day fortnight, or 4-day week considered. Hybrid
• Drive data-driven strategies to increase donor loyalty, lifetime value, and mid-value giving, keeping the supporter at the forefront and having their best interest at heart
• Opportunity to make a lasting impact in health, advocacy and support

Are you a fundraising leader with a passion for building long-term supporter engagement? This is a fantastic opportunity to drive innovation in retention and donor development, leading a fundraising team and shaping data-driven strategies that deliver sustainable fundraising growth.

Impact of the organisation

Our client is a highly respected charity in the health sector, committed to improving the lives of individuals through advocacy, support programs, and community engagement. With a focus on life-changing work and long-term impact, the organisation is dedicated to providing essential services and raising awareness to address significant health challenges across Australia.

Impact you will have

As Fundraising Manager - Retention and Growth, you will be responsible for maximising the lifetime value of supporters through sophisticated segmentation, personalised engagement, and stewardship strategies.  This is an opportunity to use data driven insights to make an impact on donor centric decisions, keeping the supporter at the forefront and having their best interest at heart

You'll be integrated across the entire fundraising team to lead all post-acquisition supporter development activities, ensuring seamless donor journeys that deepen engagement and increase giving across the supporter lifecycle.

This will include overseeing the supporter care team and mid-value program.

You will:

• Design and implement supporter journey strategies to build loyalty and reduce attrition.
• Lead retention, loyalty and mid-value programs, collaborating closely with acquisition, philanthropy, and partnerships teams.
• Establish data-driven frameworks, predictive modelling, and reporting tools to inform strategy and measure impact.
• Manage supporter communications across multiple channels, including inbound phone and email enquiries with the supporter care team.
• Oversee income and expenditure, forecasting, and reporting for your portfolio.
• Lead, mentor, and develop a team of specialists and coordinators to achieve ambitious goals.

Skills and Experience

• Demonstrated ability to lead, coach, and inspire a team to achieve and exceed targets.
• Proven experience in retention, donor development, supporter care, or broader fundraising leadership.
• Strong strategic and commercial acumen, with the ability to design and implement fundraising strategies that deliver measurable outcomes.
• Data-driven mindset, with expertise in segmentation, predictive modelling, and data governance to inform and optimise supporter engagement strategies.
• Excellent communication and stakeholder management skills, with the ability to engage stakeholders at all levels and foster collaboration across teams.
• Proven budget management and financial skills, including forecasting, reporting, and ROI measurement.
• High adaptability and change leadership, able to champion innovation and continuous improvement in fundraising approaches.
• Solid project management capability, balancing multiple campaigns, priorities, and deadlines in a fast-paced environment.
• A deep commitment to improving health outcomes.

Applications 

Please direct all enquiries to Kristina Lesko at Impact Advising on

Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are a representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in workforces.