Client Experience Consultant

4 hours ago

Osborne Park, Western Australia MIRA Residential Full time $90,000 - $120,000 per year

About Us

MIRA Residential is part of the McNally Group, bringing 15+ years of modular construction experience to the home building industry. We combine architecturally inspired designs with modern methods of construction to deliver high-quality homes across Western Australia.

With an operations office in Osborne Park and a purpose-built Construction facility in Henderson, a pipeline of exciting projects, and a team driven by the values of Better People, Better Relationships, Better Projects, we're on a mission to transform how people experience the home building journey.

About the Role

This is an exciting opportunity to join a growing modular builder that's redefining how people experience the home building journey. With build times as little as 12 weeks, this is a client-facing leadership role that plays a pivotal part in the effective delivery of high-quality modular homes while guiding clients through every stage of the process.

We are seeking a dedicated, detail-oriented Client Experience Consultant to join our team. Reporting to the Administration Manager, you'll be responsible for:

  • Managing the client journey from post-sale to handover.
  • Prepare and finalise building contracts, variations, and associated documentation.
  • Conduct prestart meetings, interpreting plans and guiding clients through selections.
  • Collaborate closely with internal teams to ensure accurate information flow and timely job progression.
  • Respond promptly to client queries and maintain proactive communication throughout the build process.
  • Support continuous improvement by identifying opportunities to enhance workflows, systems, and the client experience.

About You

You're a people-focused professional who thrives in a dynamic environment. You combine administrative precision with a genuine passion for delivering an outstanding client experience. To be successful, you'll bring:

  • 3+ years experience in the residential or modular construction industry.
  • Understanding of Building Contracts and contract administration.
  • Proven ability to manage multiple clients and priorities in a fast-paced setting.
  • Excellent communication and conflict resolution skills.
  • Confidence in reading and interpreting building documentation and specifications.
  • A keen eye for detail and commitment to accuracy.
  • A proactive, collaborative, and customer-first mindset.

Why Join MIRA Residential?

  • Be part of a forward-thinking and growing business.
  • Work with a supportive and collaborative team.
  • Opportunity to influence and improve processes that enhance the client journey.
  • You're aligned with our core values – Honest, Fun, Play Above the Line, Communication, Pursue Growth and Learning, and Resilience

How to Apply

If you're passionate about customer service, love working in the building industry, and want to be part of a team that values quality and care, we'd love to hear from you. Click "Apply Now" and submit your resume with a brief cover letter outlining why you'd be a great fit for the Client Experience Consultant role at MIRA Residential.

  • Client Experience Manager

    2 days ago

    Osborne Park, Western Australia Dovida Full time $80,000 - $120,000 per year

    About the RoleAs our Client Experience Manager, you'll lead and inspire the Care Management team to deliver exceptional client outcomes and drive business growth. Based in Osborne Park, you'll champion quality, compliance, and innovation — empowering your team to exceed goals while shaping smarter, more efficient care strategies that make a real...

  • Client Liaison

    1 week ago

    Osborne Park, Western Australia Design & Build Full time $85,000 per year

    The Company:Our client is a residential home builder with a strong focus on delivering high-quality home construction. This is an opportunity to work with a progressive industry leader recognised for their efficient build times, superior quality, and excellent customer service. They are well-regarded for building exceptional homes and are committed to...

  • Recruitment Client Manager

    2 weeks ago

    Osborne Park, Western Australia AUS Employment Services Full time $90,000 - $120,000 per year

    Aboriginal United Services (AUS) have an exciting new position for a Recruitment Client Manager for our growing Recruitment team.AUS are seeking a driven and people-focused Recruitment Client Manager to join our team. This role is ideal for someone with strong relationship-building skills and proven recruitment experience who thrives in a fast-paced,...

  • Client Services Administrator

    1 week ago

    Osborne Park, Western Australia Nimbus Chartered Accountants Full time $60,000 - $80,000 per year

    About the role At Nimbus CA, we are a leading public practice accounting firm, known for delivering high-quality service and expert financial advice to a diverse client base. Our mission is to build long-term relationships with our clients by providing exceptional, personalized solutions. We foster a collaborative and inclusive work environment where our...

  • Rehabilitation Consultant

    1 week ago

    Osborne Park, Western Australia WorkFocus Australia Full time

    Join Australia's most awarded work and wellness provider and set your career path to successWe're currently looking for a talented Occupational Therapist, Exercise Physiologist, Chiropractor or Physiotherapist to join our multidisciplinary team of allied health professionals as a Rehabilitation Consultant.If you're passionate about making a real difference...

  • Client Scheduling Officer

    2 days ago

    Osborne Park, Western Australia CCIWA Full time $60,000 - $90,000 per year

    About the Opportunity We're looking for an organised, proactive, and client-focused Scheduling Officer to join our Apprenticeship Support Australia (ASA) team. In this role, you'll coordinate and schedule apprenticeship sign-up appointments, ensuring every client receives a professional and seamless experience.If you have an excellent eye for detail and have...

  • Corporate Travel Consultant

    2 weeks ago

    Osborne Park, Western Australia The Connections Group Full time $80,000 - $120,000 per year

    About UsAt CT Connections, we believe in the power of human connection.We're part of the Connections Travel Group – Australia's largest independently owned travel management and events agency. Every day, we move people, ideas and opportunities across the globe, enabling extraordinary outcomes. Whether it's a business meeting or a life-changing event, our...

  • Recruitment Consultant

    4 days ago

    Osborne Park, Western Australia CW People Pty Ltd Full time $60,000 - $120,000 per year

    CELOTTI WORKFORCE is seeking a motivated Recruitment Consultant with experience in civil or construction recruitment to join our dynamic Perth team. In this role, you'll play a key part in delivering skilled workforce solutions to our clients across the civil, construction, and infrastructure sectors throughout Australia. You'll work alongside an...

  • Showroom Design Consultant

    2 weeks ago

    Osborne Park, Western Australia Tiles Expo Full time $60,000 - $80,000 per year

    Showroom Design ConsultantTile Empire – Osborne Park, Perth WASales Representatives / Consultants (Sales)Full-Time | Includes Saturday RosterJoin a Leader in the Tile IndustryTile Empire (formerly Tile Boutique) is a trusted name in tile design and supply, proudly serving Western Australia with a focus on quality, style, and exceptional customer service....

  • Solar and Battery Sales Consultant

    1 week ago

    Osborne Park, Western Australia Positive Energy Solutions Pty Ltd Full time $90,000 - $120,000 per year

    About the CompanyPositive Energy Solutions is the leading solar and battery solutions provider based in Osborne Park, Perth WA. We're a locally owned and operated company of solar industry professionals. In 2024 Positive Energy Solutions were the 2nd largest residential battery installers in WA according to the Sunwiz 2025 Annual Report. We focus on the...