Performance Manager

• Permanent Full Time
• Sydney (South Eveleigh)
• Hybrid & Flexible Working

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Are you ready to make a difference in performance excellence? Do you enjoy solving problems and driving improvements that deliver real impact? Join our team as a Manager, Performance, where you'll play a key role in helping us protect our customers and strengthen our organisation for the future.

Do work that matters 
CBA Tech is focused on enabling the Group's purpose and ambition by building modern, future-ready technology and leveraging data, GenAI, and automation. We are accelerating delivery, uplifting engineering capability, and driving safer, faster outcomes for our customers and the bank.

The Technology Strategy & Performance (S&P) team plays a pivotal role in shaping and enabling the execution of the Technology Strategy. We partner across domains to drive alignment, embed performance insights, deliver strategic outcomes, and support Technology's transformation agenda.

Group Security is part of Technology and comes to work each day to safeguard a brighter future for all, enabled by securing the Bank, and protecting our customers.

See yourself in our team  
The Group Security Performance team partners with the Strategy & Performance Leadership team, the Chief Security Officer, the Group Security Leadership team, and cross-functional business partners. We work together to enable Technology's strategy, and transformation delivery; while driving workforce shaping and planning to ensure we are well-positioned to meet future challenges and seize emerging opportunities.

Reporting to Executive Manager Group Security Performance you will provide support to enable the implementation of strategy, planning and operations, financial management and risk management. 

• Collaborate with cross-functional partners and business stakeholders to drive strategic planning (shaping, planning, transformation roadmaps) as well as delivery of operational goals (budgets, forecasts, objectives & key results, tracking actuals, and collaborating on corrective measures)
• Prepare materials for different forums, including materials for our strategy days, and forums for our quarterly planning cycle.
• Drive governance reporting requirements including milestones, financials, benefits and risks; deep dive into the analytics and provide meaningful insights to inform continuous improvement opportunities and drive business decisions.

We're interested in hearing from people who have: 

• Demonstrable stakeholder management experience as well as working and collaborating cross-functionally 
• Experience in large complex organisation(s) like Banking, Superannuation, Insurance, Telco
• Experience from Performance roles (or could be a combination from Finance or Project or Analytical roles)
• Ability to collect, organise, manage, interpret, and present information to facilitate decision making
• Continuous improvement mindset with a passion for supporting the delivery of innovation
• Experience in Agile ways of working, and Atlassian Tools will be highly regarded  
• AI mindset – willingness to learn and experiment with AI tools, platforms, dashboards with a view to leveraging for analysis, insights, visualisation, and process improvements. Awareness of ethical AI practices and data governance in performance management
• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. 

Working with us:  

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. 

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. You'll be empowered to do your best work and be given the choice on when and where that work happens. We really love working here, and we think you will too.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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