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Client Service Manager
2 weeks ago
The Ray White Lower North Shore Group are the area specialists operating on the Lower North Shore. Our company spans across a variety of departments including Residential Sales, Property Management, Projects & Developments, Retail & Commercial and Loan Market which all work seamlessly together to deliver a central and streamlined real estate solution for today's ever-evolving marketplace. 80 staff are located across 4 offices which are united to deliver five-star service for our clients.
This is an exciting opportunity for a creative individual with a strong background across all real estate marketing & administration. It is a fast paced role and requires someone who is motivated to succeed and able to show great initiative while maintaining a professional approach at all times.
Responsibilities:
- Support a team of 2-4 agents in the Lower North Shore area (with virtual administration support)
- Prepare listing presentations, proposals, appraisals, sales contracts and OFI packs
- Campaign plans, strategy and budget coordination
- Property marketing campaign, execution & compliance during sales campaigns
- Preparation of brand marketing collateral: produce/design advertising material for agents.
- Developing and producing content for brochures, websites and email & digital marketing.
- Assist with Agent with database management.
- Vendor reporting
Qualifications:
The skills and experience you will bring to this role include:
- Administration or real estate experience
- Real Estate Class 2 Licence or Certificate of Registration as required by Office of Fair Trading
- Ability and desire to provide outstanding service to clients
- Ability to work autonomously and use initiative
- Excellent verbal and written communication skills
- Great attention to detail
- Effective time management to service and respond to enquiries in a timely manner
- Proactive and team-focused approach to work
What we stand for:
Our focus is on our client's, at all times. We strive to provide the best property service with a team that is driven by excellence. We are dedicated to giving all our clients the highest level of service, matching quality properties with quality people.
Benefits & culture:
- Great company
- Fantastic team culture
- Monday to Friday position only
- Excellent Support – receive assistance and ongoing training
- Great offices & large team
*No recruiters please
For further information, please contact Sam Horwitz or
