Front Office Coordinator
3 days ago
Port Pirie Dental & Specialist Centre is searching for a front office coordinator with lots of personality to serve all our amazing Patients and support our General Dentists and visiting Specialists
About you:
You dream of working for a practice which provides high-end services and exceptional patient experiences
You would like to work with a team of like-minded individuals.
You are friendly, enthusiastic, and self-motivated.
You are a people person who exudes sincerity, warmth, and confidence.
You want to feel valued, supported, encouraged, respected and rewarded.
You want to work in a practice where growing and learning professionally and personally are the norm.
About us:
The Practice is a well-appointed, stylish, busy 3 chair practice which hosts up to date technology.
The vision is to have a boutique clinic providing comprehensive and expert dental care.
We care about the quality of the service provided by our team and clinicians. We provide training in communication and clinical skills. Our aim is to have a fully supportive team.
We are a high-end dental practice that does things differently. The patient experience through our practice is one of utmost care and a partnership in their journey.
Every day we open our doors with the express purpose of making the Practice not only a compelling place to work but also an extraordinary experience for patients and their families.
About the Role:
This role would suit a Dental Assistant who is looking to progress their career into an admin role, but still able to keep their hands in with the Dental Assisting side of the role.
Previous dental experience is preferred but not essential, however, a background in customer service would be helpful, along with experience in talking confidently with people in assisting them to:
· Make all their appointments
· Explain their treatment plan and options to them
· Introduce any payment plans where required
· Processing payments for treatment carried out
· Productively manage and handle all cancellations, face to face or over the telephone
· Importantly, the ability to create an experience with them and not just an appointment
The role would also include, but not limited to:
· Ensuring the smooth day to day running of the Practice
· Promotion of the Practice through internal and external marketing
· Following up with patients with outstanding treatment
· Ensuring that all system and protocols are up to date and adhered to
· Preparing end of month reports
· Liaising with the management team
· The ability to multitask is essential on our front desk and actively being a team player to make the day and Practice run smoothly.
What we can offer:
· Full training
· Job stability
· Friendly work atmosphere
· Great Practice Culture
· Job Satisfaction
· Professional & Personal Development
· Supportive Environment
The successful applicant will need to be flexible in their hours to compliment the business needs.
If you think you could be a great addition to our team, please email your resume along with a cover letter telling us about you and your experience in administration/reception, to:
We will contact successful applicants for an interview.
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