Administrative Assistant/ Receptionist

1 day ago

Brisbane, Queensland, Australia Gallagher AU Full time $45,000 - $65,000 per year

Gallagher, a global leader in insurance broking, risk management, and consulting, is seeking a motivated and professional individual to join our team in a dual-capacity role as a Receptionist and Administrative Assistant. With over 53,000 employees worldwide in 130+ countries, we pride ourselves on being a socially responsible and ethical organization, guided by our Shared Values, The Gallagher Way.

This is an exciting opportunity to manage front desk operations while providing vital administrative support to ensure the smooth functioning of our branch.

Key Responsibilities

Reception Duties:

  • Answer and direct calls as part of a shared national phone system to support seamless communication across branches
  • Greet visitors and maintain the visitor logbook
  • Coordinate postal and courier services
  • Perform daily banking activities
  • Provide backup support to Executive Assistants as requested by the Branch Operations Manager

Administrative Support:

  • Conduct client file reviews and manage accounts
  • Maintain and support meeting rooms as required
  • Manage the office mailbox and travel bookings
  • Oversee access card management, including quarterly reconciliation
  • Maintain and replenish stationery and office supplies
  • Order catering and support branch events
  • Redirect incoming calls and assist with general office duties
About You

We're looking for someone who brings:

  • Previous experience in administration, sales, customer service, or a similar role
  • Strong organisational and time management skills with the ability to prioritize and multi-task
  • Excellent verbal and written communication skills
  • High attention to detail and a commitment to client service excellence
  • Strong computer literacy and the ability to ensure 100% accuracy in documentation and internal procedures
  • The ability to develop and maintain meaningful working relationships at all levels
  • Experience within insurance (underwriting, claims, or broking) is highly regarded but not essential
Why Gallagher?

We offer great benefits and career development opportunities, including:

  • Tuition assistance and personalised career pathways
  • Wellbeing offerings and an Employee Assistance Program
  • Additional weeks of Lifestyle Leave
  • Gallagher Rewards for discounts at 350+ major retailers
  • Employee Stock Purchase Plan to invest in the company's growth potential
  • Paid volunteering days and salary-sacrificed superannuation options
How to Apply

Apply now via our careers website: 

For further information, please contact our Talent Acquisition team at 

Additional Information

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or an external third-party provider.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices.

Join us and be part of a team that values diversity, equity, and inclusion while building a meaningful career in a global organisation.

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