Venue Manager

2 weeks ago

Surry Hills, New South Wales, Australia It's Recess Full time $60,000 - $70,000 per year

About Recess

We're Recess - a small sandwich shop with big ambitions. Our focus is simple: quality food, made fast, at a price that makes sense.

With a second store on the horizon, we're looking for someone to take the lead day-to-day in Surry Hills and keep the shop and kitchen running smoothly.

The Role

This role is the glue that holds the shop together. You'll be the steady presence on the floor - the face of Recess for customers, making sure service flows, shelves stay stocked, and the team stays in sync.

Some things you'll do:

  • Act as front of house - welcoming customers, keeping service smooth, and handling issues with professionalism.
  • Run the floor like it's yours - happy customers, well-stocked shelves, and a team that feels supported.
  • Keep an eye on stock - flagging what's needed so we're never caught short.
  • Support rostering and ordering.
  • Handle the little hiccups (customer complaints, questions, feedback) with calm and good humour.
  • Set the tone - lead by example and make sure the shop feels like a good place to be for both customers and staff.

About You

  • 3+ years in hospo (ideally café or QSR).
  • Previous FOH or supervisory experience - you're used to being the point person in a venue.
  • Reliable, friendly, and approachable with both customers and staff.
  • Bonus if you can make a solid latte (or want to learn).

What's in it for you

  • $60k–$70k + super (depending on experience).
  • A role with plenty of room to grow - we're opening a second store in early 2026, with ambitions beyond that.
  • The chance to be part of a small, ambitious team at an exciting stage of growth.

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Benefits:

  • Employee discount
  • Free drinks
  • Free food

Experience:

  • Hospitality: 3 years (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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