Practice Administrator

Practice Administrator / Executive Assistant (Casual | Growth-Focused)

Raw Psychology Clinic: Integrative Psychology Clinic – Bateau Bay, NSW12 – 15  hours/week | Casual | Onsite - Opportunity for Permanent Part-Time

About Us

At Raw Psychology Clinic, we work with adults ready to break free from the old narratives that have shaped their health, identity, and emotional world. Stories attached to trauma, disconnection, and systems that never truly served them. Through body-based therapy, EMDR, and schema work, we unravel those patterns and create space for deep, embodied growth.

'Raw' means more than unpolished. It's about the courage to strip back the masks, break free from old systems, and step into the power of vulnerability. It's in that rawness that people often rediscover their most authentic selves.

Our close knit team led by Founder & Psychologist Tania Attley, provides evidence-based care in a calm, compassionate space. We also connect closely with GPs and allied health professionals to ensure clients receive the right support at the right time.

We're now looking for a motivated and detail-oriented Practice Administrator / Executive Assistant to join our growing team.

You'll be the first voice our clients hear and the calm presence that keeps our practice running smoothly. From welcoming new enquiries and coordinating referrals, to supporting our clinicians and director, your role will ensure that every person feels cared for from first contact.

In This Role You Will

• Respond to enquiries with warmth, manage bookings, and create a calm and professional client experience
• Coordinate schedules, waitlists, onboarding, and day-to-day admin processes
• Manage consent forms, GP letters, intake documentation, and referral/funding setups (Medicare MHCP, NDIS, WorkCover, Private)
• Assist with payments, Medicare claims, invoicing, and third-party billing
• Maintain workflows, update SOPs, and identify improvements that support the team
• Contribute to team communication, onboarding, and internal processes
• Support the Director with business development and growth projects including referrer relationships, community connection and more
• Bring thoughtfulness, reliability, and initiative to the everyday flow of the practice

You'll Be a Great Fit If You

• Have experience in psychology or allied health admin, or team coordination
• Communicate with care - compassionate with clients, clear and professional in writing
• Bring calm to busy days and clarity to moving parts
• Are proactive, organised, and close loops without being chased
• Enjoy variety - from coordinating systems to checking in with the team
• Are comfortable with technology such as Zanda or a similar CRM system, GoogleSuite, Xero & Canva
• Value meaningful, purpose-driven work and want to grow with the practice as it grows

Why Join Raw Psychology Clinic?

• A values-driven, calm and welcoming space in Bateau Bay that feels safe for both our clients and team
• The chance to grow with the practice as we expand our team
• Purpose-led work that makes a meaningful difference in people's lives
• Supportive leadership that values clarity, kindness, and open communication
• Opportunities to bring your ideas, improve systems, and shape how the clinic evolves
• Be the face of the practice - the first voice our clients hear and the calm presence that ensures every person feels cared for from first contact
• A central role in supporting both clinicians and the director, keeping the practice running smoothly day to day

How to Apply

We're reviewing applications as they come in and are currently interviewing candidates. If this feels like the right fit, we'd love to hear from you.

Click Apply with your CV and cover letter sharing why this role speaks to you and what you'd bring to the team.

We welcome applicants of all ages, cultures, and backgrounds. If you meet most (but not all) of the criteria, we'd still love to hear from you.