Receptionist/Front Office

3 days ago

Coffs Harbour, New South Wales, Australia Arthur Street Dental Full time $45,000 - $65,000 per year

Do you love making people feel welcome with a warm smile and genuine care?

Join a dental team where your kindness and organisation truly make a difference

Our modern, patient-focused practice is looking for a Receptionist / Front Office Coordinator who brings warmth, positivity and professionalism to every interaction. In this key front office role, you'll combine attention to detail and compassion to provide exceptional service that will help transform patient experiences from the very first smile.

If you take pride in delivering exceptional customer service, creating lasting impressions, and being part of a high performing team that genuinely cares about people — we'd love to hear from you.

We are a well-established, patient centric dental clinic offering a wide range of general and cosmetic treatments. Our team prides itself on providing exceptional dental care in a welcoming, professional and supportive environment - and we're looking for someone who shares our passion for delivering high quality dental services.

As our Receptionist / Front Office Coordinator, you'll be the face of our practice and play an important part in keeping our front desk running smoothly. You'll work closely with our dentists, oral health therapists, hygienist, and dental assistants to ensure a seamless experience for every patient. Your responsibilities will include:

  • Greeting and assisting patients in a warm and professional manner
  • Managing phone calls, emails, and appointment bookings
  • Coordinating daily schedules and managing patient flow
  • Processing payments, health fund claims, and maintain patient records
  • Overseeing front office procedures and maintaining a tidy front office area
  • Follow infection control procedures in line with practice guidelines

We're looking for someone who is:

  • Friendly, approachable, and well-presented
  • Highly organised with excellent attention to detail
  • Confident in managing multiple priorities in a fast paced environment
  • Skilled in verbal and written communication
  • Positive outlook and work ethic
  • Experienced with dental or medical software Oasis – highly regarded
  • Previous experience as a Dental Receptionist or Front Office Coordinator preferred, but we welcome applicants with strong customer service or admin background

What we offer as a team member at Arthur Street Dental

  • A supportive and professional team environment
  • Ongoing training and development opportunities
  • Modern, well-equipped practice
  • A workplace that values collaboration, care, respect and team culture
  • Work life balance in a local family owned business

If you're a motivated and people-focused professional who enjoys making patients feel comfortable and cared for, we'd love to hear from you

Please send your resume and a brief cover letter to

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