Administration Assistant

Administration Assistant – Cabrini at Home & Outpatient Services

Casual position

Elsternwick & Malvern

Cabrini Benefits:

• Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.

• Flexible work arrangements to support your work-life balance

• Opportunity to develop skills in a supported environment.

• Positive, collaborative workplace culture with ongoing peer support and supervision

• Convenient locations close to public transport and amenities

Make a real difference supporting patients in our community

At Cabrini, we are dedicated to providing exceptional care — both in hospital and beyond. Our Cabrini at Home and Outpatient Services teams deliver high-quality, patient-centred care across a range of settings, including home-based care, outpatient clinics, and wellness programs.

We are seeking a motivated and professional Administration Assistant to join our friendly teams on a casual basis, supporting both our At Home and Outpatient teams at Elsternwick and Malvern.

About the role

This is a varied and rewarding role where you'll be the first point of contact for patients and families. You'll provide administrative and clerical support to staff, clinicians, and patients — ensuring smooth coordination, clear communication, and a positive patient experience across services.

Key responsibilities

• Providing reception, clerical, and administrative support across Cabrini at Home and Outpatient Services

• Coordinating appointments and maintaining accurate records in hospital systems (e.g., WebPAS)

• Managing patient registration, admissions, billing, and financial consents

• Processing payments and managing claims via HiCAPS and Medicare

• Supporting Allied Health and Nursing teams with scheduling and documentation

• Coordinating equipment allocation and reconciliation where required

• Maintaining confidentiality and adhering to privacy and data protection standards

About you

You are an organised, approachable, and enthusiastic professional who thrives in a busy healthcare environment. With a strong customer service focus, you take pride in delivering administrative excellence and supporting patients and staff alike.

You will have:

• Certificate III or equivalent experience in administration

• Strong communication, interpersonal, and problem-solving skills

• Proficiency in Microsoft Office and hospital information systems

• Excellent time management and attention to detail

• Experience working in healthcare and knowledge of medical terminology (highly desirable)

• A flexible and collaborative approach to work

Please note: Interviews may be offered on application – we encourage you to apply as soon as possible.

To view the full position descriptions, click the links below:

Administration Assistant - Outpatient Services

Administration Assistant – Cabrini at Home

Enquiries should be directed to:

• Cabrini at Home: Julia Beckman, Nurse Manager on

• Ambulatory Outpatient Services: James Sherwood, Team Leader on

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.