Business Support Officer

About the role

The Public Transport Authority (PTA) is seeking a highly organised and discreet Administrative Officer to support the Information Management & Operational Systems (IMOS) Leadership team and the Chief Information Officer. In this pivotal role, you'll provide confidential secretarial and administrative services, manage calendars and appointments, coordinate meetings, and act as Minutes Secretary. You'll liaise with internal and external stakeholders to progress divisional matters and ensure smooth day-to-day operations.

Your responsibilities will also include organising workshops and events, preparing management reports, arranging travel and accommodation, and handling procurement tasks such as PPE and stationery orders. With a focus on professionalism and efficiency, you'll contribute to the overall performance of the division while maintaining high standards of confidentiality and service. This is a dynamic opportunity to be at the heart of a fast-paced, high-impact team.

About You

To excel in this role, you should possess:

• Skilled in providing high-level secretarial support with strong knowledge of office procedures and systems.
• Proven ability to lead, influence, and collaborate effectively while driving improvements and supporting others.
• Excellent interpersonal, negotiation, and communication skills to engage confidently with diverse stakeholders.
• Strong planning and multitasking abilities, with solid computer literacy in relevant software applications.

About Us

The Public Transport Authority's (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia's public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public's needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You can expect.

• Opportunities to grow through
  personal development and career pathways
• Health and Wellbeing programs
  including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round.

There is one permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Justin Coleman on for specific information about the role.

For more information about the PTA, please visit

For technical difficulties, please contact the RAMS helpdesk at or email

How to Apply

Applicants are requested to provide the following:

1. A comprehensive CV with two work related referees.
2. A cover letter (no more than 2 pages) outlining your experience and interest in the role.

Applicants must apply online, using the 'Apply' button at the top of the screen. This will take you to the WA Jobs board

where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 36297 in the web search box
.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC's will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants may also need to undertake a full and comprehensive medical assessment.

Closing Date - 5:00 pm, Thursday 13 November 2025