Injury Management Officer

2 days ago

Greensborough, Victoria, Australia Randstad Australia Full time $177,600 - $194,400 per year

Randstad is currently a preferred partner with a local Government organisation to recruit for the below role:

Job Title: Injury Management Support Officer (temp)

Location: North Eastern Suburbs - Melbourne

Salary: $41 - $47 per hour + Super

ASAP start till mid-Feb 2026

About The Role
Reporting to the Safety & Wellbeing Coordinator, the successful candidate will provide essential support to the Safety and Wellbeing Coordinator and the Injury Management Advisor. The role focuses on managing work and non-work related injury cases in accordance with the OHS Act 2004 and the Workplace Injury Rehabilitation and Compensation Act 2013, preparing relevant incident reports and summaries, and maintaining the organisation's claims data and Incident Reporting System.

Key Responsibilities

  • Lodge all WorkCover claims within legislative timeframes and process all associated administration tasks.
  • Work collaboratively to develop strategies for safe, sustainable, and timely return to work outcomes for injured workers.
  • Prepare tailored Return to Work Plans for both work-related and non-work related injuries.
  • Liaise directly with the Insurance Agent and manage Weekly Compensation Reimbursements and Indexation Requests.
  • Undertake financial reconciliation of claims and work towards reducing the WorkCover Premium via strategic claims management.
  • Collect, analyse, and compile accurate data concerning injury management, highlighting trends and areas needing attention.
  • End-to-end management of Council's non-WorkCover / non-work related injury cases.

Skills & Experience Required:

  • Demonstrated experience in WorkCover/injury management claims administration and adherence to relevant Victorian legislation (OHS Act 2004, Workplace Injury Rehabilitation and Compensation Act 2013).
  • Strong administrative and organisational skills, with experience in managing claims files, data, and financial reconciliation.
  • Excellent communication skills for effective liaison with internal staff, the WorkCover Agent, medical providers, and other external stakeholders.
  • Proven ability to collect, analyse, and compile accurate injury data and reports.

Why Contract Through Randstad?

  • Flexible hybrid working arrangements
  • Weekly pay cycle
  • Access to Randstad's contractor benefits, including retail and wellbeing discounts
  • Ongoing support from a dedicated Randstad consultant

Screening Requirements
Successful applicants will be required to undergo the following pre-employment checks:

  • National Police Records Check
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.

Interested? What Next?

Submit your CV and Cover Letter via the Apply button to express interest in this opportunity.

Please note: This is a quick turnaround role with applications closing 19 November. Only shortlisted candidates will be contacted due to immediate requirements.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from all backgrounds.

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