Campaign Coordinator, Administrator

Position Overview:

The Campaign Coordinator at Buckingham and Company is a Full time, in office-based role that plays a crucial role in coordinating campaigns, from Listing to Launch and is designed to build a relationship with vendors.

This position involves coordinating all aspects of campaign planning and implementation, ensuring that all client touchpoints are engaging and effective.

The ideal candidate will have experience in Real Estate (sales or property management) and a strong customer service background, excellent organisation skills, and a keen understanding of client needs and real estate trends.

About us:

We are Diamond Valley's first and only true boutique agency. For more than 25 years we have been setting the standard for exceptional and accountable estate agency practices and services in Greensborough, Montmorency and Diamond Valley Regions.

Our passion is all aspects of real estate whether you are buying, selling or renting.

A great opportunity exists to join our well respected and successful boutique company.  We are currently seeking an experienced Campaign Coordinator to join our innovative company. This unique opportunity offers a promising career, excellent working conditions and a great team environment.

Key Responsibilities:

1. Campaign Coordination:

·       Plan, coordinate, and execute client-focused marketing campaigns

·       Coordinate with internal teams and external vendors to ensure campaign components

are completed on schedule and within budget.

·       Manage campaign timelines, resources, and budgets to ensure smooth execution and delivery.

·       Address any issues or challenges that arise during the campaign process, providing solutions and adjustments as needed.

·       Work with the suppliers to develop compelling content for campaigns, including

copywriting, design, photography, stylist, maintenance and multimedia elements.

·       Ensure all campaign materials are consistent with the agency's brand guidelines and messaging.

·       Oversee the production and distribution of campaign materials, ensuring accuracy and timely delivery

·       Ensure all documentation meets compliance requirements for online marketing

2. Client Support and Communication:

·       Serve as the primary point of contact for clients regarding campaign preparation.

·       Provide exceptional customer service and support, addressing client concerns promptly and professionally and report back to sales agent.

·       Facilitate regular meetings and communication with clients on behalf of the sales agent who reviews the campaigns progress and gathers feedback to review campaign progress and gather feedback. Organise any pre-settlement cleaning/maintenance as required.

·       Prepare and present reports appraisal reports for the agents.

·       Ensure recording of after sales statistics and creation of company promotional material.

·       Ensure all documentation meets compliance requirements for online marketing

Qualifications:

Education: High school diploma or equivalent required.

Experience: Minimum of 2-3 years of experience within the real estate industry, campaign management, or client services.

Skills:

·       Box and Dice CRM experience preferred.

·       Google Suite experience preferred.

·       Strong organisation skills with the ability to manage multiple campaigns simultaneously.

·       Excellent written and verbal communication skills.

·       Proficiency in marketing tools and software, including CRM systems, email marketing

platforms, and social media management tools.

·       Analytical skills with the ability to interpret data and make informed decisions.

What We're Looking For - Essential Requirements:

·       Must be able to work in office – Monday to Friday business hours.

·       Australian permanent residency or citizenship

·       Detail-oriented with strong organizational and multitasking abilities.

·       Native-level English communication skills (spoken and written)

·       Honest, reliable, punctual with a positive, can-do attitude

·       Motivated individual with a good sense of humour.

·       Creative and strategic thinker with a passion for delivering exceptional client

experiences.

·       Ability to work independently and as part of a team in a fast-paced environment.

·       Current Police Check will be required for successful applicant.

Working Conditions:

·       Full-time position in office, 38 hours per week.

Application Process:

Interested candidates should submit their resume along with a cover letter outlining their relevant experience and qualifications to

Buckingham and Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.