Administration Assistant

Administration Assistant – Flooring Store

Location: Mackay, QLD - store located at 14 Discovery Lane, Mount Pleasant.
Hours Option 1 (Preferred): Tuesday to Friday, 8:30am – 5:00pm & Saturday 9:00am - 1:00pm
Hours Option 2: Monday to Friday, 8:30am - 5:00pm
Hours Option 3: Flexible dependant on candidates' availability.
Start Date: Immediate or negotiable.Experience Required: No experience required – though previous experience would be preferential.Salary: Based on the applicant's level of experience.

Are you organised, enthusiastic, and ready to be the backbone of a dynamic locally owned business? Choices Flooring Mackay is seeking a proactive and reliable Administration Assistant to join our busy flooring store. This role is perfect for someone who thrives in a fast-paced environment, enjoys variety in their day, and takes pride in providing excellent support to both staff and customers.

Whether you're just starting out in administration, or already have a few years' experience under your belt, this role offers a great opportunity to learn new skills in a supportive and professional setting.

About the Role:

As our Administration Assistant, you will be the first point of contact for customers and suppliers, playing a vital role in the smooth operation of our office and showroom. While you'll handle a range of typical administrative tasks, this role also includes duties specific to the flooring industry – making it both interesting and rewarding.

Your responsibilities will include:

• Greeting and assisting customers in person, over the phone, and via email

• Managing incoming and outgoing correspondence

• Coordinating appointments and installation schedules for our flooring teams

• Assisting with invoicing, accounts payable and receivable, and data entry

• Maintaining stock records, ordering supplies, and liaising with suppliers

• Creating and managing quotes and job files

• Assisting the sales team with showroom organisation and sample management

• Filing, scanning, and maintaining up-to-date records in our systems

• General housekeeping of the showroom and office areas

What We're Looking For:

We're looking for someone with a "can-do" attitude who takes initiative and works well as part of a team. The right candidate will be personable, highly organised, and able to juggle multiple tasks with professionalism and attention to detail.

Skills & Experience (preferred but not essential):

• Previous administration experience (0–5 years)

• Strong written and verbal communication skills

• Proficiency with Microsoft Office (Word, Excel, Outlook)

• Experience with MYOB or similar accounting platforms is an advantage

• Ability to prioritise and manage time effectively

• Willingness to learn about flooring products and industry processes

• A friendly, professional manner and a good sense of humour

We welcome applicants who are new to administration but eager to learn, as well as those with prior experience looking to expand their skills in a growing and supportive business.

What We Offer:

• Competitive salary based on experience

• Ongoing training and development opportunities

• A friendly, team-oriented workplace culture

• Opportunities for career progression within the company

• The chance to work with a well-established, reputable local business

If you're ready to bring your admin skills (or your admin potential) to a team that values initiative, integrity, and customer service, we'd love to hear from you.

To apply, please send your resume and a brief cover letter to ****** by 26th June 2025. You can also apply through SEEK.

Only shortlisted candidates will be contacted. All applications will be treated confidentially.