Scheduling & Administration Officer

3 days ago

North Geelong, Victoria, Australia Martin Heating and Cooling Full time $60,000 - $80,000 per year

Would you love to be part of a talented team that knows how to work hard but have fun along the way?

Do you thrive on keeping things organised, ticking off to-do lists, and being the go-to person who makes everything run like clockwork?

Would you love to be part of a supportive, down-to-earth team delivering top-notch Heating, Cooling & Hot Water solutions – and keeping the wheels turning smoothly behind the scenes?

Would it change your work life if you could work for a company that values your contribution, pays well, and genuinely supports your personal and professional development?

Established in 2018 and based in Geelong, Martin Heating & Cooling is a fast-growing business specialising in Heating, Cooling & Hot Water systems. We're on the hunt for a Scheduling & Administration Officer to join our office team and help keep the engine room of our business running at full speed.

We work throughout Geelong, Surf Coast, Bellarine, and Melbourne's West – and we're proud of our reputation. Check out our Google reviews

Here's why working with us will be the best career move you ever make:

  • You'll be part of an awesome, supportive office environment where your work matters.

  • Receive on-the-job training and ongoing support from our experienced team.

  • Your efforts behind the scenes help our technicians and field staff stay efficient and productive.

  • We're big on personal development – we want to see you grow and take ownership of your role.

  • Beers, barbeques and lots of fun social events – you'll need a sense of humour

  • An employer that genuinely cares about you.

Key Responsibilities:

  • Managing the admin inbox and taking prompt action on incoming enquiries.

  • Handling incoming phone calls and providing friendly, helpful support to customers and technicians.

  • Closing off completed jobs, ensuring all data, rebate claims, spreadsheets and notes are properly recorded and up to date.

  • Coordinating accepted quotes by booking jobs and liaising with the sales team.

  • Invoicing jobs efficiently and accurately supporting positive cashflow.

  • Handling customer enquiries with care and professionalism, and working with the Office Manager to resolve any complex issues promptly.

  • Following up on job requests and ensuring nothing falls through the cracks.

What we need from you:

  • Strong attention to detail and great organisational skills

  • Excellent communication and customer service skills

  • Prior experience in admin or scheduling is a big plus

  • Confidence juggling multiple tasks and meeting deadlines

  • Proficiency in Microsoft Office (Word, Excel, Outlook etc.)

  • A friendly, can-do attitude and team spirit

  • The ability to prioritise and manage competing deadlines.

  • Reliability, positivity, and a can-do attitude every day.

  • Willingness to pitch in where needed and work as part of a team.

If you're someone who gets satisfaction from getting things done, staying organised, and being a vital support to a busy team – we want to hear from you.

If you think you've got what it takes then apply now. There is only one opportunity.

Send a copy of your CV, a photo and a brief covering letter telling us who you are and why you're the right person for this job.

Check out our website at:
or Facebook:

Applications will close on 25th June 2025

Applicants are required to hold Australian Citizenship or Permanent Residency at time of application to be considered.

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