
Scheduling Coordinator
4 weeks ago
Join Our Team at Simply Helping Geelong Barwon.
About Us
We provide compassionate, professional in-home care that helps Service Users maintain independence and quality of life. We're looking for an experienced, dependable Scheduling Coordinator to join our team to hit the ground running
Immediate start
Position Summary
The Scheduling Coordinator is responsible for Support Worker schedules, matches Support Workers to Service Users, coordinates visits and cancellations, and ensures timely communication with Service Users, families and staff. This is a full-time position offering a competitive salary.
Key Responsibilities
Create and maintain accurate Support Worker schedules using Carelink
Match Support Workers to Service Users based on skills, availability and care plans
Confirm appointments, manage cancellations/rescheduling and handle last-minute coverage
Communicate with Service Users, families and Support Workers by phone, text and email.
Monitor attendance, mileage and shift notes; escalate issues to management
Maintain client and employee records in compliance with privacy policies
Prepare daily/weekly schedule reports and support payroll/timekeeping entries.
Participate in on-call rotation for after-hours scheduling needs
Qualifications
High school year 12
1+ years scheduling, coordination or administrative experience (healthcare/home care preferred)
Strong organisational skills and attention to detail
Excellent verbal and written communication
Proficient with scheduling software, MS Office (Outlook, Excel) and mobile communication
Ability to handle multiple priorities and work under time pressure
Reliable, professional, and compassionate attitude
Mandatory
NDIS Worker Clearance
Working with Children's
Record of annual flu vaccination and initial Covid Vaccination
What We Offer
Full-time hours and stability
Competitive salary (commensurate with experience)
Training and professional development opportunities
Supportive, team environment
If you are ready to embark on a rewarding career in home care and make a difference in people's lives, we invite you to apply today Together, we can provide exceptional care and support to those who need it most.
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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Scheduling Coordinator? How many years of payroll experience do you have? Do you have experience in administration? Do you have experience preparing work rosters? Do you have customer service experience?
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What can I earn as a Scheduling Coordinator
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