Sales Executive
1 week ago
Sales Executive, Customer Success
Full time role, based in West Melbourne
Base salary plus commission: OTE up to $110k
Company Description
Savic Motorcycles is Australia's premium high-performance electric motorcycle company, known for leading innovations in the e-mobility industry. Our flagship model, the C-Series, integrates classic café racer styling with advanced EV technology, delivering powerful performance and extraordinary user experiences. Designed and assembled in Australia, the Savic Motorcycles C-Series offers unparalleled power and control, a range of over 200km, and real-time telemetry. We are committed to transforming the electric motorcycle landscape in Australia and beyond.
Role Description
As a Sales Consultant at Savic Motorcycles, you'll be the face of our brand for riders - creating engaging, compelling touchpoints that turn interest into ownership. You'll own the customer journey from the moment a lead enters our funnel to the day their motorcycle is delivered, ensuring every interaction feels seamless, personal, and exciting.
Key Responsibilities
- Own the customer journey: manage all leads from initial enquiry through to bike delivery.
- Proactively identify sales opportunities and convert them into contracts.
- Keep HubSpot CRM fully updated with accurate notes, activity, and pipeline status.
- Deliver timely, personalised communications to prospects and customers waiting for their bikes (build updates, delivery comms, etc.).
- Attend test ride days and brand events (monthly travel required) as a brand ambassador, building relationships and nurturing leads.
- Collaborate with marketing to maximise campaign effectiveness and share customer insights.
- Achieve monthly and quarterly sales targets, balancing conversion rate and revenue.
- Maintain a high standard of customer satisfaction and be a trusted point of contact for riders.
About You
- 3+ years' sales experience in a consultative, high-value product or lifestyle brand environment (automotive, EV, luxury goods, etc. a bonus).
- Proven track record of converting leads into contracts and exceeding revenue targets.
- Confident communicator who can build rapport quickly with diverse audiences.
- Tech-savvy, with hands-on experience using HubSpot or a comparable CRM.
- Highly organised with excellent follow-up discipline and attention to detail.
- Comfortable with occasional interstate travel and representing the brand at events.
- Passionate about motorcycles, EVs, or disruptive tech is a plus.
- Full, unrestricted Australian motorcycle licence would be a huge plus so you can sell our product authentically.
KPIs
- Individual conversion rate and team revenue targets.
- Customer satisfaction and feedback.
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