National Key Account Manager

17 hours ago

Melbourne, Victoria, Australia Proclinical Staffing Full time $120,000 - $180,000 per year

The Company

A leading Australian specialty pharmaceutical business supplying critical-care injectables to public and private hospitals nationwide. The team partners closely with clinicians and hospital pharmacy to improve patient outcomes across ICU, ED, peri-operative and ward settings.

The Role

As Key Account Manager, you will own and grow relationships with key healthcare accounts (public & private hospitals). You'll be the primary contact for decision-makers and clinical stakeholders, driving profitable growth across a specialist injectables portfolio through strategic account planning, education, and flawless execution.

Reports to:
Head of Sales & Marketing

Works with:
Marketing, Customer Service, Finance, and cross-functional leaders

What you'll do

  • Achieve sales and profitability targets across a defined hospital portfolio and territory.
  • Build and maintain relationships with KOLs, Consultants, Registrars, Pharmacists, Nurses and Procurement.
  • Develop tailored Key Account Plans using data analysis, strategic targeting and aligned marketing initiatives.
  • Provide accurate product information and therapeutic support to enable optimal patient care.
  • Identify and convert new business within existing accounts and open new sites where appropriate.
  • Contribute to hospital tender submissions (data, insights, admin) and track outcomes.
  • Prepare annual business plans (quarterly reviews) and submit timely CRM call notes, territory reviews and expenses.
  • Collaborate with Marketing/Customer Service to coordinate education, trials, events and conference activity (including some after-hours/weekends as required).
  • Monitor market trends, competitor activity and policy changes to inform strategy and share field intelligence internally.
  • Champion best practice in compliance, quality and safety at all times.

What you'll bring

  • Proven success in hospital
    pharmaceutical sales / key account management
    ,
    ideally with sterile products or
    injectables.
  • Strong understanding of hospital protocols, formularies, tenders and market access pathways.
  • Excellent communication, negotiation and relationship-building skills across clinical and commercial stakeholders.
  • Data-driven mindset with the ability to analyse sales/customer insights and translate them into action.
  • High proficiency with CRM and Microsoft 365 (Excel, Word, Teams).
  • Tertiary qualification in Business, Life Sciences or related field (or equivalent experience).
  • Current driver's licence; comfortable working autonomously and as part of a cross-functional team.

Why join

  • High-impact portfolio supplying medicines of clinical significance to Australian hospitals.
  • Collaborative culture with regular coaching, clear objectives and genuine autonomy.
  • Opportunity to shape account strategy and contribute to national tender outcomes.

Location:
Melbourne-based preferred (national stakeholder coverage).

Employment:
Full-time, permanent.

How to apply

Apply today or reach out to
James Sutton at

for a confidential discussion.

Key selling points

  • Autonomy + real influence on national tenders, strategy, and key accounts
  • Competitive package, supportive team, clear progression in a growing business

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