NDIS Operations Manager

7 hours ago

Parramatta Park, Queensland, Australia 94dbaef5-2091-49dc-bd36-be59059447ec Full time $120,000 - $300,000 per year
  1. Build and lead your own AI-powered business unit
  2. Work from home – nationwide opportunity
  3. Earn 30% profit share on your business's performance.

Are you an experienced NDIS or Home Care professional ready to embrace the next evolution of service delivery? Sirv is launching an AI Partner Pilot Program a first-of-its-kind opportunity for ambitious industry leaders to grow and run their own business units using agentic AI teams.

This isn't the old model. This is the future of operations - human expertise amplified by AI. Our Managing Partners will learn, use, and lead their teams alongside Suzie AI - Sirv's internal AI ecosystem designed to automate, analyze, and optimize how business units operate.

The Model

Sirv's model empowers experienced service delivery managers to build and scale their own operations, now enhanced by AI. You'll partner with Sirv to run your business unit, with corporate support handling compliance, payroll, invoicing, accounting, and marketing.

The difference is you'll be trained and equipped to operate with AI-driven systems that automate repetitive tasks, forecast needs, and surface critical insights.

We're looking for Partners who:

  • See AI as an opportunity, not a threat
  • Are comfortable learning and adapting to new technologies
  • Have a strong NDIS or Aged Care operations background
  • Want to lead a high-performance business unit without corporate red tape
  • Extremely strong reputation and network known as the "go to" operator in the sector

Your Role

Your day-to-day is identical to a traditional Operations Manager but with access to Suzie AI and our agentic AI tools that will help you make faster, smarter decisions.

You will:

  • Build and manage your own NDIS business unit
  • Leverage AI to forecast workforce needs, analyze performance data, and automate admin
  • Recruit and lead your support team using AI-enhanced recruitment tools
  • Deliver outstanding Participant outcomes through smart service design
  • Grow your business using AI insights and your own industry network

You'll be given full autonomy, work remotely, and have the backing of Sirv's national support team.

Rewards & Remuneration

This partnership is built for ambitious leaders who want to grow fast.

  • Base salary: $90,000 + Super + $8,000 Car Allowance
  • Profit Share: 30% of your business unit's profit (paid quarterly & annually)
  • Year 1: $120,000–$200,000 expected total earnings
  • Year 2+: $200,000–$300,000+ potential
  • Full back-office and compliance support
  • Dedicated business and AI performance coach
  • Continuous AI training and access to Sirv's agentic AI suite

Prerequisites

We need forward-thinking leaders who can combine operational excellence with a learning mindset:

  1. Proven experience managing NDIS or Aged Care operations
  2. Strong industry network and leadership background
  3. Comfortable learning and using new technology daily
  4. Financial acumen and growth drive
  5. Commitment to delivering exceptional Participant outcomes

Next Steps

If you're ambitious, tech-curious, and ready to lead the next generation of service delivery, apply now. For confidential enquiries, contact Ben our Managing Director on Learn more

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