Program & Operations Senior Advisor

Program & Operations Senior Advisor

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing / Full-Time
• Located in Parramatta with flexible working arrangements available
• Clerk Grade 7/8 - $113,574 to $125,720 plus superannuation and leave loading
• A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months

About the role

• Coordinate high-level program and operational support to deliver key initiatives on time and within scope
• Analyse data and processes to improve efficiency, reporting accuracy, and program outcomes
• Collaborate with stakeholders to ensure consistent communication, compliance, and quality service delivery

The Program and Operations Senior Advisor works closely with the Program and Operation Manager and Program and Operation Lead to support and coordinate a range of high level strategic and policy initiatives to enable programs of work to be delivered in a timely and coordinated manner.

For further information please click here to view the role description.

About you -

• Bring strong program coordination and operational experience, with the ability to manage competing priorities in a fast-paced environment
• Demonstrate excellent analytical and problem-solving skills, with a focus on improving systems, reporting, and service delivery
• Build productive relationships with stakeholders at all levels, using your communication and collaboration skills to achieve shared goals
• Show initiative and sound judgment in delivering practical solutions that support business objectives
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people

Essential requirements of the role

• Current and valid Working with Children Check Clearance for paid employment
• Demonstrated understanding of and commitment to the value of public education

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

1. 
   
2. Provide an example of a business improvement initiative you led in a complex, high-volume environment. Describe your role, the key challenges, how you engaged stakeholders, and the strategies you used to deliver improved performance, efficiency, or service delivery. (max 300 words)
3. Effective collaboration with staff across the department is vital for this role. Can you share an example where you worked collaboratively to address complex issues? How did you ensure the outcome was positive and aligned with departmental priorities? (max 300 words)

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date Sunday, 9th November at 11:59pm.

For role enquiries please contact Melissa Smith at and for recruitment process enquiries please contact Elaine Ordell at

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.