Process Improvement Lead

2 weeks ago


Melbourne, Victoria, Australia Halcyon Knights Pty Ltd Full time $90,000 - $120,000 per year

My client, a leader in the telco space, has an exciting opening for a Process Improvement Lead to join them for an initial 10 month daily rate contract on their Field Services Transformation program, with the view to extend long term. The role will be integral to rebuilding and refining workflows, analysing business processes and identifying areas for process improvement. 

The benefits: 

· month day rate contract with strong possibility for extension

·      ASAP start

·      Flexible hybrid working arrangements

·      Supportive, collaborative culture - room for extension into different projects

·      Access Contractor Benefits Program: Enjoy discounts at hundreds of retail outlets, department stores, activities, novated lease, travel and restaurants nationwide

·      Get gym membership discounts with our partners

·      Enjoy Health Insurance discounts off all NIB retail health insurance products

·      Access EAP for wellbeing and mental health support

The requirements:

· years experience in Process Analysis, Process Mapping and Process Improvement roles

·      Experience analysing complex business processes and identifying areas of inefficiency

·      Experience in telco or field services environment highly regarded

·      Experience in developing and documenting business requirements

·      Excellent stakeholder management skills

·      Experience with VPNs or Sigma Methodologies (highly regarded)

·      Lean Six Sigma Certified

·      Strong skills in MS Project

·      Strong stakeholder management and ability to engage internal and external stakeholders

If you have the right skillset, please get in contact with Cator send me your resume to 

SCR-cat-john

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