Medical Receptionist
1 day ago
Part time role with 3 days a week (Monday to Wednesday 9am-5pm)
We are looking for an experienced medical receptionist/Admin assistant to join our friendly team in Hoppers Crossing Centre to greet patients, manage appointments, handle calls & support daily operations.
Northwest Ear, nose & throat has been operating for last 8 years in providing specialist care for ear, nose and throat services to all age groups & the practice is located in Hoppers Crossing.
About the role:
We are looking for someone who values teamwork and has a high regard for quality patient care. This role provides the front-line services and has the responsibilities of guiding our patients through administrative and financial aspects of their treatment.
Tasks include but are not limited to:
- Providing high quality reception and secretarial services to the patients, doctors, and staff
- Greeting patients and visitors in personal and on the phone
- Appointment booking, rescheduling, cancelling, and follow ups
- Booking and billing consultations, procedures, and surgeries
- Provision of details for planned procedures, outlining payment information and registration of required pre-procedural paperwork.
- Invoicing and receipting for patients, Medicare, DVA & TAC as required
- Responding to a broad range of patient or referral enquiries via phone & email.
- General administrative duties – scanning, faxing, emailing
- Opening and closing the clinic as required
The successful candidate will require:
- Previous medical admin/reception role for minimum 1 year
- Working knowledge of medical software ( Genie, Gentu or any other medical software)
- Excellent time management and organizational skills
- Reliability and a strong work ethic
- Ability to work both independently with initiative; and as part of a team
- Caring, compassionate, and highly mature, with a patient-focused perspective.
- Excellent verbal & written communication skills
- Maintaining confidentiality in all dealings with patient information
- Strong customer service focus
- Strong computer skills - familiarity with medical or health related practice management systems, MS Office and an understanding of Medicare is essential.
Benefits
- Part time ,ongoing position.
- No weekends & late nights
- Close Knit & supportive team
- Long term stable employment
- Work close to parks, cafes, supermarket and more
- Moving to Modern comfortable office space soon
- Immediate Start available
How to apply
Apply through the Seek or Email your resume and a tailored cover letter to
Please send a cover letter outlining why you will be a good fit for this role, along with your CV & include your availability for phone interviews
Thank you for your time and interest in this opportunity to become a valued member of a great practice.
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