Product Delivery Lead

At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That's why we offer benefits that make a real difference in your life.

We make it possible…

• to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative.
• to balance work and life – with a hybrid working model, giving you the flexibility to work from home while connecting in the office two days a week
• to put your wellbeing first – with Sonder, a 24/7 support app for mental and physical wellness.
• to access great financial benefits – with discounts on Latitude products and services.

As a Product Delivery Lead in our Product Delivery team, you'll champion our customers, partners and people through the delivery of projects and initiatives that involve multiple parts of our customer journeys and technology domains

You will use your project delivery experience and skills to balance business outcomes alongside customer, partner and business benefits. You will work with the people in your team, and various people across the business to build and manage delivery plans and sequence work for delivery through from inception to implementation. You will clearly articulate priorities by helping team members understand what work they will do and why it matters.

In this role, you'll:

• Partner with the Product, Marketing, Partner, Tech and Operations teams to build a rich understanding of the products, experiences, systems, consumer and agent behaviours and the general day to day operational functions and needs of the business

• Establish and manage product delivery workstreams and projects

• Work closely with Product Managers, suppliers, Technology, Risk, Compliance and the development team to execute on the Pay business unit objectives

• Work closely with the team, Technology, suppliers and stakeholders throughout delivery to ensure requirements and solutions are aligned to targeted outcomes

• Lead team, stakeholder and supplier engagement including planning workshops, stand-ups and status meetings

• Manage dependencies and sequencing of work, working closely with the Product Management to ensure alignment

• Project delivery and business risk / issues management as per Latitude's risk and issues management guidelines

• Release / implementation ownership inclusive of meeting any necessary Change Authority Board (CAB) requirements

• Financial management inclusive of cost tracking and forecasting, execution of supplier statement of works, purchase order and time-sheeting administration

• Producing accurate and timely status reporting on initiatives

• Preparing and presenting option and recommendation papers / packs to senior management.

About You:

• An undergraduate degree in business, technology or related disciple or comparable work experience

• Experience as a Delivery Lead, Project Manager and/or Product Owner

• Experience in managing stakeholders and vendors to deliver projects with fixed end dates and complex requirements

• Exceptional analytical and problem-solving skills

• Financial Services knowledge across originations, credit cards, receivables platforms and servicing domains (Advantageous)

• Strong understanding of delivery, governance, change management and benefits realisation frameworks

• Excellent interpersonal, communication and influencing skills

• A team player attitude and is collaborative by nature

• Excellent business acumen and ability to build strong open relationships with business stakeholders

• Ability to understand business requirements, technical design and solution and application architecture

• The skills and desire to navigate business problems and have an appreciation for decisions affecting areas outside of your accountability.

Latitude offers a flexible working environment. We support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home, the office or a combination of both.

We're Latitude, partners in money.

Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success.

Digital payments, cards, and loans is what we offer - but what we really are is a platform that helps people shop and live better.

Always living and breathing our values. Take Ownership, Pursue Excellence, Win Together, Create Tomorrow.

We're not engaging any recruitment agencies for this role, so if you're interested. Please apply directly 

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

Only open to Australian or New Zealand Permanent Residents or Citizens.